What are the responsibilities and job description for the Restoration Accounts receivable position at New Image Restoration?
About Us:
New Image Restoration is a leading restoration company specializing in water, fire, mold, and contents restoration services. We are expanding and looking for a driven and assertive individual to join our team as an Accounts Receivable (AR) Specialist.
Position Overview:
The AR Specialist will play a critical role in our financial operations by managing customer accounts, following up on outstanding invoices, and ensuring timely collections. We are seeking someone who is persistent, aggressive, and confident in chasing down payments. The ideal candidate thrives under pressure, can handle difficult conversations, and stays firm to get the job done.
Key Responsibilities:
- Collections: Aggressively pursue outstanding balances by making calls, sending reminders, and negotiating payment plans.
- Invoicing: Prepare and send invoices promptly, ensuring accuracy and clarity.
- Follow-Up: Maintain regular communication with customers and insurance to secure payments and resolve any billing disputes.
- Restoration Billing Knowledge: Use knowledge of restoration industry terms, insurance requirements, and common coverage issues to expedite collections
- Record Keeping: Maintain accurate records of all communications and transactions.
- Phone Management: Answer incoming calls, address billing inquiries, and redirect calls as needed.
- Administrative Support: Perform light administrative duties such as filing, data entry, and reporting as required.
Qualifications:
- No experience necessary; we will train the right person with the drive to succeed.
- Preferred: Experience in the restoration industry or familiarity with insurance claims and billing processes.
- Strong negotiation and communication skills.
- Comfortable with assertive follow-up and collections calls.
- Ability to handle conflicts and objections with professionalism and persistence.
- Proficiency in using computers and office software.
What We Offer:
- Competitive pay with performance-based incentives.
- Opportunities for growth and advancement.
- Supportive team environment.
- On-the-job training in restoration billing and insurance collections.
If you’re ready to be a crucial part of our financial success and aren’t afraid to be tough when it comes to getting paid, we want to hear from you!
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
- Overtime pay
- Performance bonus
Ability to Commute:
- Brookhaven, PA 19015 (Required)
Ability to Relocate:
- Brookhaven, PA 19015: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22