What are the responsibilities and job description for the PATIENT NAVIGATOR-ORADELL MEDICAL OFFICE FULL-TIME DAY SHIFT 24086 position at New Jersey Division of Mental Health Services?
Join Our Team at New Bridge Medical Center!**
We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you're passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Patient Navigator.
Job Duties
Contact patients over the phone to assist in setting up appointments and provide reminder phone calls prior to every appointment.
Works with patients, providers and BNBMC care team to set goals for patients care.
Provide navigation for patients by addressing any concerns and scheduling complications that would prevent them from cancelling appointments.
Address any relevant insurance concerns or issues by connecting patients with appropriate resources and team members.
Provide culturally sensitive services to patients from different cultures.
Maintain regular communication with the patient's providers.
Refer to internal case management services when other issues are identified.
Document every intervention into the appropriate medical records.
Be involved in evaluation and research activities in the program as needed.
Considers social determinants in health in all patient navigation endeavors
Position Requirements
BS in Psychology/Social Work or related field required
2-3 years of experience working in a community or health settings preferred
Demonstrated commitment to impacting the care of patients
Knowledge of complex patient issues preferred
Outreach methods and strategies experience required
Support, advocate and coordinate care for clients
Excellent written and communication skills
Detail oriented with the ability to multi-task
Strong time management, organizational and planning skills
We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.
