What are the responsibilities and job description for the UNIT CLERK BEHAVIORAL HEALTH SERVICES- CCIS - Child/Adolescent (FG) - FULL-TIME DAYS SHIFT 22413 position at New Jersey Division of Mental Health Services?
Join Our Team at New Bridge Medical Center!**
We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you're passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Unit Clerk.
Job Duties
Acts as receptionist on the unit, receiving all incoming phone calls, greeting and directing visitors.
Assures prompt and courteous communication between all departments by scheduling tests promptly, returning telephone calls quickly, and taking and forwarding messages accurately.
Answers routine questions from patients and visitors on hospital policy.
Assembles patient charts, checking that all required forms are present and replenishing forms as needed.
Makes clerical entries on patients' clinical records (e.g., enters TPR data onto graph in patient's chart).
Transcribes lab work from doctor's order sheet onto laboratory test requisition forms.
Notifies the appropriate personnel (e.g., dietary staff, nurses on the unit) of new admissions.
Maintains accurate identification of all patients in the unit (e.g., prepares and attaches ID bracelets, checks that labels for short-stay cubicles are accurate).
Enters admission, transfers (to include ambulatory to inpatient conversions), and discharges in log book.
Makes discharge and transfer arrangements for patients (e.g., appointments, special diets).
Prepares and maintains adequate supply of forms for patients' records.
Reports low par levels to supervisor; prepares requisitions for supplies and stores items in designated area.
Sorts and distributes mail on the unit.
Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards. Assesses gaps in policies and procedures, and create necessary policies and procedures to fulfill these gaps.
Understands and adheres to the Medical Center's Code of Conduct.
Familiar with the Medical Center's Mission, Vision, and Values Statements.
Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience, and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations.
OTHER JOB DUTIES
Maintains statistical data as directed.
Assists other personnel as necessary.
Participates in orientation of ward clerks.
Performs other related duties as required.
BASIC COMPETENCIES
Education
High school graduation or equivalent.
Experience
One year of clerical experience preferred.
American Heart Association Heart saver certification required.
Skills
Strong administrative skills
Strong understanding of regulatory requirements for OPS
Good organizational skills.
Good oral and written communication skills.
Good interpersonal skills.
Must be computer literate.
Speaks, reads and writes English to the extent required by the position.
JOB SETTING/PHYSICAL DEMANDS
Various settings and related areas; contact with patients, visitors, staff.
Frequent prolonged standing/walking.
We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.
