Appointment Scheduler

We invite you to join the RadNet Radiology team as a Contact Center Medical Appointment Scheduler. We are actively seeking qualified candidates to join our team!

As a Radiology Scheduler you will have the opportunity to:

• Displays excellent communication skills and telephone etiquette.
• Answers incoming calls in a courteous and professional manner - identifies self and company.
• Places calls to referring physicians for patients expressing difficulty with scheduling.
• Maintains self-control when dealing with difficult patients and or situations.
• Identifies patients with special needs and shows care and compassion.
• Maintains good rapport with referring physicians, secretaries and clinical site staff.
• Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
• Updates account information at the point of scheduling.
• Properly schedules all procedures.
• Utilizes RIS filter screens to answer questions associated with insurance, procedures and preps.
• Communicates and interacts with all departments effectively and professionally.
• Meets incoming call volume quota.
• Pre-registers, faxes reports, scans documents, inputs clinical data as needed for appointment and requests films as needed.
• Other duties as assigned.

What’s in it for you?

• Opportunity to Start a Rewarding, Long-Term Career with the Leading Provider of Outpatient Medical Imaging Services in the US
• Advancement Opportunities within your 1st year
• Full-Time, 40 Hour Schedule
• Benefits: Health, Vision, Dental, HSA/FSA Options, 401K w/ Matching, PTO, Tuition Reimbursement, Free Medical Imaging for
• Exciting, Fast-Paced Environment
• Training will be in-office for 3 weeks, then transition to hybrid/work from home

To be considered you’ll need:

• Must be able to type fluently while speaking with callers.
• Ability to pre-register and schedule patients rapidly and accurately.
• Provides clear written and verbal communication.
• Must have high school diploma or equivalent

Become a valued member of our growing company by submitting your resume!

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 5x8
• 8 hour shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Computer skills: 3 years (Preferred)
• Medical Customer Service: 2 years (Preferred)
• Customer service: 3 years (Preferred)

Work Location: In person

Salary : $18