Office Manager – Home Medical Equipment

Location Jackson, NJ

Help Us Revive Local Homecare

At Pinnacle Homecare, we believe in bringing heart back into healthcare—starting with our team. We’re a fast-growing, locally rooted HME provider with a focus on high-touch service, respiratory expertise, and streamlined support for patients and providers. We’re looking for a rock-solid Office Manager who knows the ins and outs of HME and is ready to take the lead on everything from billing to inventory to compliance.

What You’ll Do

· • Oversee day-to-day office operations related to billing, inventory management, customer service, and delivery coordination

· • Manage Brightree system workflows, ensuring accurate order intake, documentation, and billing

· • Ensure compliance with Medicare, Medicaid, and accrediting body regulations

· • Serve as the point person for staff, vendors, and patients regarding operational questions and issues

· • Monitor supply levels and coordinate purchasing of equipment and disposables

· • Implement and refine internal systems to improve efficiency and service quality

· • Train and supervise support staff (team size TBD based on growth)

· • Coordinate closely with respiratory therapists and external partners for seamless patient transitions

· • Support audits, surveys, and other compliance-related inspections

What We’re Looking For

· • 5 years of experience in an HME or DME office environment

· • Deep knowledge of Brightree and Microsoft Office Suite

· • Strong understanding of Medicare/Medicaid billing and regulatory compliance

· • Proven ability to juggle multiple priorities in a fast-paced setting

· • Experience managing or mentoring a team is a plus

· • Detail-oriented, organized, and proactive—you see problems before they happen

· • Passion for patient-centered care and building a culture of excellence

What We Offer

· • Competitive pay

· • A supportive, mission-driven team

· • Opportunity to grow as we grow

· • Direct impact on patient care and experience

· • A chance to be part of something different—we’re not your average HME company