Demo

Learning and Development Intern

New Leader Manufacturing
Rapids, IA Intern
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

The Learning and Development Intern position supports the creation and maintenance of technical documentation such as standard operating procedures, work instructions, and training materials. Gathers information and ensures that all documentation meets company standards. This position will work closely with the LMS team and will receive close supervision and general review of work.

Key Responsibilities

RESULTS

Critical 55%

  • Assist in writing and editing company technical documents, including product operator manuals, parts pages, work instructions, training documents, standard operating procedures (SOPs), etc. with supervision.
  • Works closely with the LMS team and Subject Matter Experts (SMEs) on technical information needed to training materials.
  • Assists with creating and updating technical content according to set standards regarding order, clarity, conciseness, style, and terminology.
  • Provides feedback and suggestions for improving documentation processes and practices. Assists with formatting and proofreading documents to ensure high-quality output.

Productivity / Job Knowledge 20%

  • Adheres to document control management standards.
  • Assists with the creation and maintenance of the information architecture.
  • Suggests or recommends photographs, drawings, sketches, diagrams, and charts to illustrate material. Assists in laying out material for training purposes.
  • Reviews standards (ISO, ANSI, OSHA, etc.) and applies to external and internal documents.
  • Assists with internal process improvement and documentation.
  • Effectively manages time and work load.
  • Dependability 15%

  • Demonstrates a good attendance record; is aware of the impact that missing work will have on the customer as well as co-workers.
  • Completes goals / projects on time or ahead of schedule.
  • Responds to work assignments and requests by being cooperative and available.
  • Follows through and meets commitments.
  • Available as a resource to subordinates and / or peers.
  • Safety 10%

  • Follows safety procedures, protocols, policies, and adheres to all SAFESTART concepts, and acts when others are not holding themselves accountable.
  • Total 100%

    Requirements

    Qualifications and Essential Skills :

  • Currently pursuing or recently graduated with a degree in Technical Communication, English, Engineering, or a related field.
  • Strong verbal and written communication skills.
  • Experience in effectively presenting information to a variety of audiences.
  • Strong attention to detail and accuracy.
  • Problem solving techniques.
  • Strong computer skills including Microsoft Office.
  • Ability to work both independently and as part of a team.
  • Physical Requirements :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Regularly required to sit and interface with computer systems while maintaining a high level of concentration. The employee is also regularly required to stand and walk while performing the duties of the job. The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is occasionally required to use hands / fingers to handle or feel. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

    Work Environment :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the office work environment is usually quiet. Employee may be exposed to shop environment while distributing documents to shop area. When on shop floor, employee will be required to wear safety glasses at all times, steel-toed footwear and ear protection when job demands presence in areas outside safety zones and gloves when handling material. While performing the duties of this job, the employee may be exposed to moving mechanical parts, fumes or airborne particles, and vibration, and occasionally exposed to risk of electrical shock. The noise level in the plant shop environment is moderately loud.

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