What are the responsibilities and job description for the Customer Support Representative position at New Level Resources, LLC?
About Us:
New Level Resources, LLC is a family-owned and operated manufacturer of high-quality products for over 50 years. We take pride in setting the industry standard with our innovative solutions that serve commercial, wholesale, and retail markets.
As a Sales Assistant, you will play a critical role in supporting our sales team by managing administrative tasks, maintaining accurate records, and inputting data from online retailers into our in-house computer system.
Your Key Responsibilities:
- Maintain and organize filing systems, ensuring accurate record-keeping.
- Enter new customer data and update existing customer information in the ERP system.
- Generate and provide reports to support sales operations and decision-making.
- Monitor inventory statuses and communicate availability to the sales team.
- Assist with sales forecasting by analyzing trends and data.
- Prepare and send pricing and quotes to customers via email in a timely manner.
- Support marketing efforts by assisting with the development of packaging materials and product rebranding initiatives.
- Interface with outside sales representatives as needed to facilitate smooth communication and coordination.
We offer a comprehensive benefits package, including health, dental, and vision coverage, 401k retirement plan, vacation, sick leave, and six paid holidays.
