Mentor Coordinator

Position Summary 

The Mentor Coordinator position is full-time, 40 hours per week (exempt, benefits eligible) and will primarily take place at our Little Village or Humboldt Park locations. The Mentor Coordinator will supervise a team of Mentors who have a portfolio of participants who have been directly or secondarily affected by street violence to provide mentoring, support and advocacy. Mentoring occurs in one-on-one, group settings, and in and after school hours. The Mentor Coordinator is responsible for supervising a team who is responsible for the facilitation of high-quality programming, planning and implementation of events/activities that may include sports, and connections to other social services. The Coordinator will be expected to support other coordinators and directors with outings, programing, mentoring, and special projects as they arise. May require some local travel (reimbursable). Pay commensurate with experience. This position is in-person. 

Job Responsibilities 

• Assures youth and staff participation in information sessions to explain expectations, roles, and responsibilities of participants. 
• Assures planning and implementation of outreach and recruiting of youth to program as needed by Mentors. 
• Delegates tasks and responsibilities to Mentors. 
• Clearly communicates goals and objectives to team and maintains staff accountability. 
• Serves as a liaison and youth advocate with families, school administrators, and social and youth services agencies. 
• Assists in monitoring of creation, implementation and monitoring of progress of case-plans, goals, and objectives set with youth and family/school. 
• Is a main contact person in partner communications for the Mentoring Department as needed. 
• Assists in determining mentor caseloads. 
• Produces documents, receipts and correspondence regarding activities and progress as necessary for consistent evaluation of program and timely report submittal. 
• Provides regular follow up with staff to meet goals and maintain team wellness. 
• Troubleshoots challenges with team to address youth needs and meet goals and objectives. 
• May create performance plans with team members to increase positive personal development and training as needed. 
• Assists in annual budget process as needed. 
• Approves credit card reports and timecards. 
• Communicates regularly with mentors to assure they are assisting youth to address challenges, celebrate milestones, assist in identifying goals and problem solving. 
• Assures lessons provided by mentors are relevant and appropriate. 
• Supervision includes on-site visits, regular check-ins, and break-out planning meetings. 
• Develops relationships with partner organizations and builds “warm referral” network for linkages where necessary. 
• Assures documentation of all participant contacts and services provided and assists data team and development team with data collection and required reporting. 
• May maintain a caseload of participants as determined with supervisor and data team. 
• Documents detailed participant case-notes and other items as assigned. 
• Maintains accuracy of budget and spending plan and assures team is spending on target. 
• Participates in required evaluations and audits. 
• Demonstrates New Life Centers’ values. 
• Attends required meetings and trainings. 
• Other duties as assigned by the Supervisor. 

Skills & Qualifications 

• Must become a Certified Mandated Reporter. Training provided. 
• Must pass a background check, must not have any pending cases. 
• Must pass a Child Abuse and Neglect Tracking System background check. 
• Must pass a National Sex Offender Registry background check. 
• Must have a working phone and phone number. 
• One year experience working in the human services field in a capacity that involves direct services to at-risk youth. 
• Cross-cultural competency. 
• Ability to communicate effectively both written and verbally. 
• Proficient in Microsoft Word and Excel. 
• Must be willing to be trained, and proficiently utilize database(s) and information tracking systems relevant to duties. 
• Must keep confidentiality of participant information. 
• Ability to establish and maintain effective working relationships with others. 
• Valid Illinois driver’s license, insurance, good driving record, access to a vehicle. Subject to driving background check. 
• General knowledge of sports. 
• Bilingual English/Spanish preferred but not required. 

How to Apply 

• Please submit the following materials 
• Cover letter indicating your experience and interest in the position 
• Resume 
• List of three references with contact information (minimum 2 professional references, email and phone number included) 
• Please mention the name of any New Life Centers staff who referred the position to you in your email if applicable. 

New Life Centers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. New Life Centers complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities.