Hospitality Team Member

The Hospitality Team prepares and serves food and beverage items to patrons in a friendly, efficient manner.

• Maintains up-to-date knowledge of lunch menus and beverage and snack selections.
• Accurately follows all recipes.
• Cleans and organizes concessions and portable cart areas, including dining areas, back hallways, storage cages, service counters, and related storage areas.
• Takes orders from guests.
• Serves food and beverages according to standards and etiquette.
• Uses day dots and labeling of food per New Life Academy Hospitality and State of MN Standards to ensure safe food service.
• Washes, cleans and sanitizes all small wares and other equipment. Sweeps and mops all work areas. Buses/sanitizes tables and service counters.
• Completes side work and maintains sanitation standards, including but not limited to stocking/filling paper towels and hand soap dispensers.
• Collects money for all food and beverages served. Counts money and makes accurate drops.
• Totals bills and accepts payment with credit card machines or point of sale.
• Exercise care and follow operating instructions and safety standards when using NLA kitchen equipment; Notify the manager when maintenance is required.

Skills

• Strong verbal, written, and interpersonal communication skills.
• Ability to make decisions and work collaboratively with a team.

Experience

• Prefer experience in a high-volume, food and/or beverage environment.
• High school diploma.
• Born-again believer who exhibits the Fruit of the Spirit in their daily walk.

Physical Requirements

• Stand, squat, and reach. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. Lift up to 30 pounds.