What are the responsibilities and job description for the Medical Front Desk position at New Life Medicine, PLLC?
Required Qualifications:
- 18 years of age or older
- Excellent Telephone Skills
- Strong Verbal Communication
- Microsoft Office proficient
- Professional attitude and appearance
- Patient Focus
- Detail Oriented
- Supply Management experience
- Can handle stressful office environment
Front Desk Job Duties:
(a) Checking in and checking out patients
(b) Creating efficient workflow environment
(c) Accurately count money and place it in the drop safe
(d) Call patient no-shows within 15 minutes of missed appointments and reschedule appointments
(e) Answer the telephone in a timely manner
(f) Maintain safe and clean reception area by complying with procedures, rules, and regulations
(g) Monitor surroundings to ensure that all patients and vendors are attended to
(h) Complete prior authorizations and have them sent into the insurance companies within 24 hours of receiving the forms
(i) Have a friendly attitude with patients
(j) Take initiative to help others when needed
(k) Schedule appointments
***Other duties may be assigned by Office Manager
