What are the responsibilities and job description for the Customer Service Representative - Apply TODAY, Work TOMORROW! position at New Local Firm!?
Educo Solutions delivers home run results to clients wanting to cast a wide net and increase their market reach. Due to new client contracts, we are tasked with creating and executing leading customer service and sales campaigns.
The Educo Solutions team delivers communication-focused customer service and sales solutions to our customers. We reach your audience to alleviate your advertising-related stress. Our team has the collective talent to craft a dynamic, direct business strategy from start to finish. Our customer service and sales campaigns are envied for rapid customer conversion rates. With experience working for brands of all sizes, we scale our model to exceed our clients' needs.
Customer Service Representative Responsibilities :
- Build relationships with customers by providing professional support to close quality sales
- Proficient in product knowledge to answer customer questions thoroughly
- Emphasize the features of products to highlight how they solve customer issues
- Inform customers of the details and specifications regarding their order details, the installation process, and billing cycle
- Work closely with sales executives to execute customer service and sales strategies according to the client's requirements
- Assist our customer service and sales team in exceeding weekly and monthly goals