What are the responsibilities and job description for the Scheduling Coordinator Specialist position at New London County Home Care Company?
Benefits:
Benefits/Perks
A well-established home care organization in Southeastern Connecticut is seeking a dedicated Scheduling Coordinator to support our operations and ensure clients receive consistent, high-quality care.
About the Role
The Scheduling Coordinator plays a vital role in managing a dynamic, high-volume scheduling process. This position works closely with our team to ensure optimal caregiver-client matches and provides operational support to maintain schedule accuracy, compliance, and communication.
Who We're Looking For
The ideal candidate is organized, detail-oriented, and thrives in a structured environment. You’re collaborative, responsive, and committed to helping others succeed. You value consistency, follow established procedures, and approach your work with a professional and positive attitude. If you enjoy autonomy, clear expectations, and opportunities to grow your career in a mission-driven setting, this role is for you.
Key Responsibilities
We’re proud to maintain a supportive work environment with a strong reputation among caregivers, healthcare professionals, and the community. Join us and make a meaningful impact every day.
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
Benefits/Perks
- Flexible Scheduling
- Competitive Compensation 401k Match
- Career Advancement Opportunities
- Hybrid Work Model (1–2 Days Remote Per Week)
A well-established home care organization in Southeastern Connecticut is seeking a dedicated Scheduling Coordinator to support our operations and ensure clients receive consistent, high-quality care.
About the Role
The Scheduling Coordinator plays a vital role in managing a dynamic, high-volume scheduling process. This position works closely with our team to ensure optimal caregiver-client matches and provides operational support to maintain schedule accuracy, compliance, and communication.
Who We're Looking For
The ideal candidate is organized, detail-oriented, and thrives in a structured environment. You’re collaborative, responsive, and committed to helping others succeed. You value consistency, follow established procedures, and approach your work with a professional and positive attitude. If you enjoy autonomy, clear expectations, and opportunities to grow your career in a mission-driven setting, this role is for you.
Key Responsibilities
- Coordinate and manage high-volume caregiver schedules, ensuring smooth communication with clients and staff.
- Partner with care managers to align caregiver assignments with client needs.
- Maintain accurate schedules and documentation to support seamless billing and payroll.
- Serve as a primary point of contact for caregivers, clients, and clinical team members.
- Monitor and document team availability, manage coverage needs, and maintain compliance records.
- Support HR documentation collection and caregiver training tracking.
- Recognize and celebrate caregiver performance.
- Participate in on-call scheduling rotation (weekends and evenings).
- Experience: Minimum 3 years in a fast-paced office setting, including 3 years of managing schedules for high-volume office using an electronic system, and 2 years handling front-line communications.
- Skills: Strong attention to detail, adaptability, HIPAA compliance, excellent communication skills, professionalism, and a collaborative mindset.
- Tech Proficiency: Experience with scheduling platforms, Google Workspace, and Microsoft Office Suite.
We’re proud to maintain a supportive work environment with a strong reputation among caregivers, healthcare professionals, and the community. Join us and make a meaningful impact every day.
Flexible work from home options available.