Medical Assistant, Pain Management

About us

We are a professional, customer-centric, and collaborative practice with a goal to improve the health and quality of life of those we serve and a commitment to excellence in all that we do. Our vision is to set the industry standard for pain management.

Our work environment includes:

• Modern office setting
• Growth opportunities
• Flexible working hours
• Safe work environment
• Lively atmosphere

The New Mexico Center for Pain & Wellness is currently seeking a Medical Assistant to support medical providers by performing patient care duties to facilitate efficient, high quality care, and ensure a positive experience for our patients.

Responsibilities:

· Coordinate patient care

· Schedule appointments for patients and create daily schedules for NPs/Pas/MDs

· Sort through incoming clinical documents

· Request medical records from external providers as required by the provider

· Be an assistant to NP/PA/MD

· Ensure an efficient patient flow; room patients in a timely manner, collect vitals and other health history information, complete required screenings and medication reviews, and administer urine toxicology.

· Enter information in EHR.

· Provide clean and comfortable environment for patients.

· Build caring, trusting relationships with patients to decrease patient anxiety.

· Maintains inventory of medical supplies and ensures that exam rooms are adequately stocked

· As required, conduct routine quality control checks including infection control measures, equipment maintenance, and checks for expired supplies

· Notify patients of their test results when needed or instructed by the physician to do so

· Answer phones and manage correspondence regarding pharmacy, lab, referrals, or any other pertinent questions from physicians, pharmacies and patients.

· Major Procedures:

• Ensure the patient is compliant with pre-op instructions (fasting, medications, has a driver) and has completed the procedure consent form.
• Conduct pre-operative assessment to evaluate the patients’ overall health and identify any risks or concerns.
• Provide information to patients about what to expect before, during, and after the procedure.
• Check tests as directed by the provider (A1C, glucose, etc.)
• Inserting and removing IV’s.
• Prep the patient with gowns, drapes, etc. as applicable.
• Transfer the patient to and from the pre-op, post-op, and procedure rooms.
• Prep the site of injection using sterile technique.
• Set up the providers tray with all items using sterile technique.
• Assist in drawing medications as prescribed, including sedation medications before the procedure.
• Monitor the patients’ response to sedation and report any adverse reactions to the healthcare team.
• Operate the C-Arm in collaboration with the provider.
• Continuously monitor and record vital signs (blood pressure, pulse, respiratory rate, oxygen saturation) during the procedure to assess the patients’ physiological status.
• Ensure the patient is comfortable before, during, and after the procedure.
• Assist with patient positioning to optimize the success of the procedure and maintain patient safety.
• Give patient post-op instructions and coordinate follow up appointments and/or care call.
• Collaborate with the medical team to ensure a smooth and coordinated procedure.
• Be familiar with emergency protocols and equipment in case of complications during the procedure.
• Save imaging as required.
• Track inventory for all necessary items related to procedures.
• Sterilize equipment in a timely manner using the autoclave.
• Adhere to the medication management procedure.
• Be familiar and compliant with the Radiation Protection Program.

· Other duties as assigned

· Supervisory Responsibilities: No direct reports.

Required Qualifications:

· License/Certification:

• High school diploma or equivalent.
• Graduate of an accredited medical assistant program
• Hold a valid MA certification

· Skills and Abilities:

• Experience in Pain Management clinics
• Experience working in a fluoroscopy suite and operating a C-Arm
• Demonstrated competency dealing with adults, and geriatric patients.
• Flexible and able to readily adapt to unexpected changes.
• Exhibits behavior that is courteous, compassionate, empathetic, friendly, polite, and respectful towards patients, patients’ family, nurses, physicians, and co-workers and extends self to make patients, and other members of the healthcare team feel welcome and valued.
• Critical thinking skills (deductive and inductive reasoning) with an ability to identify and anticipate risks.
• Ability to work autonomously yet collaboratively as part of a team.
• Good written and verbal communication skills.
• Good organizational skills.
• Listening skills and perceptiveness.
• Ability to remain calm under stress.
• Shows initiative and drives cost effective and timely results.
• Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
• Bilingual in English and Spanish preferred.

· Physical Requirements:

• Intermittent periods of standing, walking, and moving.
• Must be able to lift 25 pounds at times.
• Willingness to travel (occasional travel may be required to satellite offices within New Mexico)

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Medical Specialty:

• Pain Medicine

Schedule:

• 5x8
• Holidays
• Monday to Friday
• No nights
• No weekends
• Overtime

Work Location: In person

Salary : $42,000