Surveillance Officer Leadworker

Business Unit: 24400

Surveillance Officer Leadworker #10100008-24400 Full-Time, Term, in Albuquerque, NM

# of Positions: 1

Opening Date: 01-27-2025 - Close Date: 02-07-2025

Job Pay Range: GG: $18.824 - $37.648 per hour OR $39,154 - $78,308 annually

Target Pay Range/Rate: $21.500 per hour or $44,720 annually

The Bernalillo County Metropolitan Court is recruiting for a full-time, term, Surveillance Officer Leadworker position #10100008-24400 for the Recovery Court in Albuquerque, New Mexico.

Essential Tasks: Position assigned to the Probation Unit. Monitoring Program Compliance - Perform both scheduled and spontaneous site visits to participant’s home, school, work or other locations to monitor program compliance; monitor ignition interlock compliance; track and administer breath or urine drug tests as necessary; and supervise participants in work details, physical training or special projects as part of community service program requirements. Administrative - Document all interaction with program participants in case management system; maintain current case files; prepare precise written reports detailing participant program compliance; attend court proceedings as appropriate; participate and provide input during meetings with court staff and other programs; track and record community service participation; and maintain drug testing equipment and supplies. May participate and attend conferences and training; assist in training new employees; participate in community education and outreach related to court programs. May perform other duties as assigned in order to meet the operational needs of the Court. Finalists will be subject to criminal background checks.

EXAMPLES OF JOB DUTIES

The Surveillance Officer Leadworker is responsible for providing direction and assistance to surveillance staff as assigned.

Tracks and monitors participants compliance in court-ordered programs.

Leads, mentors, oversees, and trains staff in judicial procedures, day-to-day court/office functions, and case and document processing.

May participate in interview panels and provide appropriate recruitment support.

Performs scheduled and non-scheduled site visits to participant’s home, school, work or other locations to monitor program compliance.

Tracks and administers breath or urine drug tests as necessary.

Documents all interactions with program participants in case management systems.

Supervises participants in work details, physical training, or special projects as part of community service program requirements and tracks and records community service participation.

Documents all interactions with program participants in the case management system.

Maintains accurate case files and records.

Prepares precisely written reports detailing participant program compliance.

Attends court proceedings as appropriate.

Maintains drug testing equipment and supplies.

Assists in the training of employees.

May participate in community education and outreach related to court programs.

May be assigned supervisory duties under the mentorship of a supervisor or manager.

Other duties as assigned.

COMPETENCIES/QUALIFICATIONS
The successful applicant should demonstrate knowledge of team building, training concepts, the
probation process, New Mexico law, civil and criminal procedure; legal terminology; substance abuse and drug testing methods, protocol and equipment; police reporting and procedures as they relate to the judiciary probation process. Recognizing vital case facts that require documentation in the case file or may need further action. Demonstrated ability to recognize and appropriately respond to safety and security issues using conflict resolution or verbal de-escalation techniques, work effectively with hostile individuals or individuals under the influence of drugs or alcohol; provide equal and impartial services regardless of a protected status.

WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.

This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed

BENEFITS

Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]

State paid life insurance, supplemental and dependent life insurance

Optional flexible spending accounts for medical, day-care, and travel expenses

Paid time off, up to eight (8) weeks

Paid time off and retirement buyback

Eleven (11) paid holidays

Up to 12 weeks of paid parental leave

Deferred Compensation 457(b) plan

Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]

Flexible work schedules and alternative work locations*

Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM

Bilingual compensation*

Training and career development opportunities

Higher education opportunities, educational leave, and tuition reimbursement

May qualify for the Public Service Loan Forgiveness Program (PSLF)

May receive overtime holiday or shift differential pay*

May receive physical fitness leave*

*These benefits vary by job classification or need*

QUALIFICATIONS

• Education: High school diploma or GED.

• Education Substitution: None.

• Experience: Four (4) years of experience as a surveillance officer, in social services, probation, as a corrections officer, or work in a related field.

• Experience Substitution: Additional post-secondary education in a related field may substitute for up to two (2) years of experience. Thirty (30) semester hours equals one (1) year of experience.

TO APPLY: Applicants interested in applying should complete a New Mexico Judicial Branch Application for Employment (Revised 7/29/24) or a Resume Supplemental Form (Revised 7/29/24) and submit with a signature and date to the Human Resource Division prior to 5 p.m.

Human Resources Division

401 Lomas NW

Albuquerque, New Mexico 87102

Telephone: (505) 841-9819 | Fax No: (505) 222-4823

Email: metrjobs-grp@nmcourts.gov

Website: https://webapps.metrocourt.state.nm.us/HRjobsapp/job_ops

PROOF OF EDUCATION IS REQUIRED

The Bernalillo County Metropolitan Court is an Equal Opportunity Employer and applicants selected for an interview must notify the Human Resource Division at (505) 841-9819 of the need for an accommodation.

EQUAL OPPORTUNITY EMPLOYER