Surveillance Officer

Business Unit: 24400

Surveillance Officer #00031490-24400, Full-Time, Perm, in Albuquerque, NM

# of Positions: 1

Opening Date: 01-27-2025 - Close Date: 02-07-2025

Job Pay Range: FF: $17.006 - $34.013 per hour OR $35,372 - $70,747 annually

Target Pay Range/Rate: $20.00 per hour OR $41,600 annually

The Bernalillo County Metropolitan Court is recruiting for a full-time, classified, Surveillance Officer position #00031490-24400 for the Standard Probation Division in Albuquerque, NM.

Essential Tasks: Track and administer urine drug tests. Document all interactions with program participants in the program and track participant’s compliance; verify specimen identity and integrity and specimen tracking. Maintain accurate files and records; being organized and detail oriented; maintain drug testing equipment and supplies. Work effectively with diverse and sometimes difficult clientele; deal with conflict and hostile individuals or individuals under the influence of drugs or alcohol. Pursuant to the US Department of Justice, when conducting drug testing, the person performing the test must observe directly the submission of the sample by the person being tested, and both the observer and the donor must be of the same gender. At this time, the Court requires a male technician to conduct submissions of male urine samples for analysis. Finalists will be subject to criminal background checks.

EXAMPLES OF JOB DUTIES

The Surveillance Officer is responsible for performing both scheduled and non-scheduled site visits to participant’s homes, schools, work, or other locations to monitor program compliance.

Tracks and administers breath, urine, and sweat patch drug tests as necessary.

Documents all interactions with program participants in the case management system.

Maintains accurate case files and records.

Prepares precisely written reports detailing participant program compliance, tracks, and records community service participation, and attends court proceedings.

Participates and provides input during meetings with court staff and other programs.

Maintains drug testing equipment and supplies.

Maintains and installs alcohol monitoring equipment and GPS.

Participates in community education and outreach related to court programs.

Serves the court in accordance with appropriate statues, rules, procedures, or committees.

Serves the court in accordance with appropriate statutes, rules, and procedures.

Other duties as assigned.

COMPETENCIES/QUALIFICATIONS
The successful applicant should demonstrate their knowledge of the probation process, New Mexico law, civil and criminal procedure; court rules, policies and procedures, operations and structure; legal terminology; substance abuse and drug testing methods, program monitoring protocol and equipment; police reporting procedures, Recognizing vital case facts that require documentation in the case file or may need further action. Demonstrated ability to recognize and appropriately respond to safety and security issues using conflict resolution or verbal de-escalation techniques, work effectively with hostile individuals or individuals under the influence of drugs or alcohol; provide equal and impartial services regardless of a protected status.

WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.

* This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed *

BENEFITS

Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]

State paid life insurance, supplemental and dependent life insurance

Optional flexible spending accounts for medical, day-care, and travel expenses

Paid time off, up to eight (8) weeks

Paid time off and retirement buyback

Eleven (11) paid holidays

Up to 12 weeks of paid parental leave

Deferred Compensation 457(b) plan

Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]

Flexible work schedules and alternative work locations*

Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM

Bilingual compensation*

Training and career development opportunities

Higher education opportunities, educational leave, and tuition reimbursement

May qualify for the Public Service Loan Forgiveness Program (PSLF)

May receive overtime holiday or shift differential pay*

May receive physical fitness leave*

*These benefits vary by job classification or need*

QUALIFICATIONS

• Education: High school diploma or GED.

• Education Substitution: None.

• Experience: Two (2) years of experience in social services, probation, as a corrections officer, or work in a related field.

• Experience Substitution: Additional post-secondary education in a related field may substitute for experience. Thirty (30) semester hours equals one (1) year of experience.

TO APPLY: Applicants interested in applying should complete a New Mexico Judicial Branch Application for Employment (Revised 7/29/24) or a Resume Supplemental Form (Revised 7/29/24) and submit with a signature and date to the Human Resource Division prior to 5 p.m.

Human Resources Division

401 Lomas NW

Albuquerque, New Mexico 87102

Telephone: (505) 841-9819 | Fax No: (505) 222-4823

Email: metrjobs-grp@nmcourts.gov

Website: https://webapps.metrocourt.state.nm.us/HRjobsapp/job_ops

PROOF OF EDUCATION IS REQUIRED

The Bernalillo County Metropolitan Court is an Equal Opportunity Employer and applicants selected for an interview must notify the Human Resource Division at (505) 841-9819 of the need for an accommodation.

EQUAL OPPORTUNITY EMPLOYER