Patient Services Supervisor

Overview

Join our team as a day shift, full-time,  Administration Patient Services Supervisor in Albuquerque, NM. 

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better 

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 

Get to Know Your Team: 

• New Mexico Heart Institute has over 30 years of diagnostic, interventional and preventive cardiovascular expertise. Our team of over 50 providers use state-of-the-art technology, offering the latest treatment options for all types of heart and vascular conditions.

Responsibilities

• Supervises and coordinates the daily operations and activities of the Central Business Office-Patient Accounting department.
• The Supervisor is responsible for actively working to meet the department goals and assist in the development of employees in the department to further enhance the employee and customer experience.
• The Supervisor will also work to ensure the CBO reflects the vision and strategy established for the department by adhering to policies, procedures, and regulations to ensure patient safety and compliance.

Qualifications

Job Requirements:

• High School Diploma or equivalent 
• Three (3) or more years of extensive customer service experience
• One (1) or more years of leadership experience

Preferred Job Requirements:

• Two (2) years post High School education
• One (1) or more years in a supervisory capacity in customer service
• Call Center experience