Clubhouse Specialist (30971)

Description

Full Time Position

Anticipated Shift: Monday-Friday 9am-5pm with rotating evenings/weekends/holidays

Compensation: $25/hour

ABOUT NORTHSTAR: NorthStar Clubhouse is an evidence-based mental health recovery program operating under New Narrative Integrative Mental Health and accredited by Clubhouse International. The Clubhouse Model is a specialized form of community-based psychosocial rehabilitation. Clubhouse programs are organized around what is known as the Work Ordered Day (see Clubhouse International’s description of a Clubhouse Program). The work ordered day is the structured activity that operates the program. The work-ordered day is the therapeutic milieu for members and is modeled after basic community work sites of all kinds.

The Clubhouse is organized into units, each of which manages tasks to support the operations and growth of the Clubhouse program. Each Clubhouse Specialist will have a “home unit” and will also facilitate projects and work across units. By participating in the Clubhouse, members build relationships, routines, skills, confidence, and a renewed sense of purpose.

Clubhouse Specialist Description: Specialists actively organize unit activity and engage members in all aspects of Clubhouse operations to facilitate members’ personal recovery goals.

Work-Ordered Day Duties

• Ensure member engagement with all Clubhouse activities, including planning, coordinating, and executing daily work side-by-side with Clubhouse members, including:
• Ensuring work is visible, accessible, and sufficient to engage all members in all aspects of the Clubhouse operations
• Support, encourage, redirect, and creatively involve all members in the Clubhouse throughout the day
• Assume bottom line responsibility for engaging members in the successful completion of all unit work
• Facilitate and participate in unit meetings, transitional employment meetings, Clubhouse meetings, and philosophy/policy meetings, assuring full member participation
• Be aware of members not in attendance and ensure effective outreach
• Assist members with creating and updating a meaningful plan that has measurable goals. Partner with members to achieve their goals
• Model responsiveness to feedback from others: member, coworkers, Director, etc.
• Engaging members on the daily tasks to promote confidence, connection, skills, satisfaction, stabilization, and their personal goals
• Fosters a recovery environment in which members feel wanted, needed, and expected.
• Participate with members and staff in a collaborative decision-making process
• Encourage members to take leadership roles
• Supports the rehabilitation/recovery of an assigned group of members, where the Specialist holds primary responsibility for collaboratively assisting members in developing personal recovery goals, supporting the achievement of these goals, and tracking their progress, addressing barriers that may impact attendance and/or participation, and ensuring proactive engagement when needed
• Model constructive conflict resolution techniques by normalizing conflict as a natural part of any workplace, using de-escalation strategies, encouraging perspective-taking, and guiding individuals toward collaborative solutions that retain their connection to the clubhouse
• Performs placement management duties for the Transitional Employment Program. These duties include training members, absence coverage and maintaining relationships with community business partners
• Rotates with other staff to cover social programs, including weekend, holiday, and after hour events
• Linking members to community services and supports as needed to achieve personal recovery goals and social determinants of health needs
• Maintain accurate and thorough documentation as required by funding sources
• Adhere to all New Narrative and NorthStar policies, procedures, and processes.
• Other duties as required
  
  

Required Qualifications, Knowledge, Skills, And Abilities

• Ability to establish relationships rooted in mutuality, curiosity, and hope
• Exhibits good judgment and strong problem-solving abilities
• Effective communication skills (written and verbal) and organizational abilities
• Exemplify cultural humility and DEI awareness while working with individuals with varied backgrounds and abilities
• Flexible, organized, and able to thrive in a multi-task environment.
• Two years' experience working with individuals with mental illness, BA or BS degree in social services or psychology preferred, or relevant trainings/certifications
• Proficiency with basic computer programs, Express MS 365 Suite is preferred
• Good telephone etiquette, time management and organizational skills
• Valid Oregon Driver's License and current insurance and an acceptable driving record
• Skilled in using trauma informed principles
  
  

Preferred Skills And/or Certifications

• Training in, experience of, or knowledge of the Clubhouse International Rehabilitative model is preferred
• Knowledge of social determinants of health and their impact on individuals with mental health challenges; proficiency in trauma-informed care and culturally responsive practices; experience applying restorative justice principles to support conflict resolution and strengthen relationships
• Multimedia skills or experience using software like Canva and Mailchimp
• Bilingual is preferred
• QMHA, THW, or other relevant mental health or vocational rehabilitation experience
• Training and experience with mental health crisis including: MANDT, bystander intervention training, crisis support or de-escalation training, Mental Health First Aid, QPR, ASIST, etc. preferred
  
  

HIRING PROCESS:

Members are involved in each step of the hiring process. The first step is a brief phone screening by members and staff. Second is an initial in-person or zoom interview that is conducted by the hiring committee. Third is a final interview which is conducted by the hiring committee and will include a representative of New Narrative. We will need 2-3 references. The selected candidate will need to pass a criminal background check

Research has shown that Black, Indigenous, and People of Color (BIPOC), non-males, people with disabilities, and members of the LGBTQIA2S community are less likely to apply for jobs if they feel unsure about their qualifications. We encourage applicants from these communities to apply. Bringing in staff who hold these lived experiences enhances our organization's ability to serve our community equitably. We at NorthStar Clubhouse are working hard to grow our organization's capacity to serve a diverse membership.

Job type:

• Full-time (40 hours)
• Schedule is Monday-Friday 9am-5pm with rotating evenings/weekends/holidays
• Pay: $25/hour
  
  

Benefits:

• 401(k) and matching
• Access to employer subsidized Medical, Dental, and Vision insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Paid Time Off
• Paid Sick Leave and Wellness days
• Paid Holidays