Property Manager

Job description

Property Manager (LIHTC)

New Neighborhoods is seeking an experienced and certified Property Manager (HUD & LIHTC) in the Norwalk - Stamford, Connecticut. Must have a bachelor’s degree, industry certifications, and a minimum of 3-years’ experience in managing a Tax Credit and/or HUD properties.

This position is with a nonprofit affordable housing development, property management and resident-centered service organization that has been committed to improving the quality of life through affordable housing and social services that provide a safety net and springboard to economic self-sufficiency for families, veterans, and retirees.

Job Summary:

The Property Manager is responsible for the total operation of his or her assigned tenant occupied building(s). The Property Manager has the important responsibility of assuring that their assigned property(s) operate in an efficient and cost-effective manner while ensuring that all regulatory requirements (local, State, and Federal) are adhered to in all facets of property management, tenancy, and operations.

Job Responsibilities - Including but not limited to the following:

Property Operations & Maintenance

· Oversee the physical maintenance of the property to ensure safe and sanitary conditions.

· Coordinate routine maintenance, inspections, and emergency repairs.

· Ensure compliance with health, safety, and housing regulations.

· Work with maintenance staff or corporate office to complete work orders promptly.

Leasing & Compliance

· Manage leasing activities, including tenant applications, income verification, and lease renewals.

· Ensure compliance with HUD, LIHTC, and other affordable housing regulations.

· Conduct annual recertifications and ensure timely submission of required documentation with minimal supervision by the Director of Operations.

· Enforce lease agreements and coordinate legal proceedings related to evictions when necessary.

Resident Relations & Community Engagement

· Serve as the primary point of contact for residents, addressing concerns and fostering a positive living environment.

· Coordinate with resident services staff or corporate office to provide support services

· Respond to resident complaints and monitor the complaints received.

· Organize community-building events and initiatives to enhance resident engagement.

Financial

· Develop and manage property budgets, monitor expenses, and ensure financial sustainability.

· Post and collect rent payments, track delinquencies, and implement late notices.

· Prepare financial and occupancy reports for internal use and funding agencies.

· Work with accounting staff to ensure accurate record-keeping and compliance with financial regulations.

· Approves invoices for payments

Administrative Management

· Effectively manages maintenance technician including training, assigning duties, evaluating, coaching and performance management.

· Conducts periodic apartment inspections.

· Conducts weekly inspection of the property and records the conditions observed.

· Prepares monthly calendars and newsletters for distribution to the tenants.

· Showcases available apartments and processes applications for prospective residents.

· Oversees on-site capital improvements.

· Works with corporate management in preparing aggressive goals and plans

· Responds to requests by the President and CEO and the Director of Operations and makes recommendations on building and tenancy needs.

· When directed, attends meetings with appropriate agencies, management committee and government entities.

· Other duties as assigned by your supervisor or senior management as needed.

Education, Experience, Skills and Other Requirements

· Education: Bachelor's degree in business administration, Real Estate, Property Management, or a related field. Connecticut real Estate license is a plus.

· Experience: Minimum 3-5 years of property management experience, preferably in affordable housing or nonprofit sectors.

· Certifications: Tax Credit Specialist (TCS), Certified Occupancy Specialist (COS) or similar certifications are a plus.

· Knowledge: Familiarity with HUD, LIHTC and Fair Housing laws.

· Skills: Strong organizational, written & oral communication, and conflict-resolution skills.

· Technical: Proficiency in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite.

· Other Requirements:

Ability to work independently

Willingness to travel to the assigned properties

Priorities projects and work with diverse populations

Maintain a mission-driven approach to property management

Job Locations

Stamford - Norwalk, CT portfolio of New Neighborhoods.

Work Schedule

Full-Time, forty (40) hours per work week

Benefits packages:

Generous Paid Time Off and 401k programs, Tuition Reimbursement, Holidays, Health Care, Vision, Dental & Life Ins.