Cultural Exchange Pavilion (CEP) Event Assistant

TIME FRAME: This is a short term, seasonal position.

April 23 - May 5th, 2025

POSITION SUMMARY:

Assist the Cultural Exchange Pavilion (CEP) Coordinator and the CEP Administrator with daily operations at the CEP, including demonstrations, live performances and exhibits.

ESSENTIAL FUNCTIONS:

• Facilitate the setup of the demonstrators’ area on two load-in days and eight event days.
• Run errands as needed to procure materials and supplies during load-in and event days.
• Circulate through the CEP during event days to maintain the integrity of displays and ensure the well-being of demonstrators.
• Provide support to CEP demonstrators, musicians, patrons, and staff, including Spanish-to-English translation and interpretation as needed.
• Escort artists and musicians to and from the Cultural Exchange Pavilion.
• Assist CEP backstage staff with managing artists’ catering and dressing rooms as needed.
• Maintain the CEP Demonstrators' hospitality area, keeping it clean and organized, and inventory needed supplies at the end of each day.
• Help supervise volunteer staffing and communicate volunteer dispersal status to other staff.
• Provide information to the public about CEP programming.
• Secure demonstrators’ display items at the end of each day.
• Assist with closing the CEP and Demonstration Tent daily.
• Ensure demonstrators reach their ground transportation on schedule at the end of each day.
• Assist with packing and storing display items at the end of each Sunday.
• Report any important situations to the CEP Coordinator during the event.
• Facilitate the breakdown of the demonstrators’ area on two load-out days.
• Implement necessary changes between Week One and Week Two.
• Perform all other work-related duties, as assigned.

EDUCATION, EXPERIENCE & SKILLS REQUIRED:

• Fluency in Spanish and English preferred.
• Strong interpersonal skills required to interact with artists, volunteers, construction crew, and other Festival staff.
• Festival/special event production experience.
• Must be comfortable using such light tools as screw gun and staple gun.
• Experience with multicultural settings.
• Endurance for long hours in an active, stressful production setting with the ability to work outdoors in all weather conditions.
• Active position requires some light lifting and ability to traverse field at a rapid pace.

REQUIREMENTS:

• Maintain confidentiality regarding sensitive issues.
• Must attend and complete any required training.
• Any document, computer program, design or other intellectual property created for the Jazz Festival belongs to the Jazz Festival and must be given to the Festival through your supervisor or department head at the end of each production year, or upon request.
• Must complete all required Feedback Forms and Final reports.

Since 1970, the New Orleans Jazz & Heritage Festival presented by Shell has annually celebrated the unique culture and heritage of New Orleans and Louisiana, alongside unforgettable special guest performances by the musical icons of our era and performances by nationally and internationally renowned artists. Jazz Fest features one of the world’s most diverse music festival lineups with over 650 bands on fourteen stages performing virtually every style of music plus an extensive food fair, hundreds of artisans, second line parades and much more. Spread out over two long weekends in late April and early May, Jazz Fest takes place at the New Orleans Fair Grounds Race Track, located just minutes from the French Quarter.
Apply to be part of the Jazz Fest Team that annually welcomes almost 500,000 people to the Festival. Happy Jazz Fest!