What are the responsibilities and job description for the Bartender - Creole Queen position at New Orleans Paddlewheels?
**It is not our practice to ask for personal information prior to our on-boarding process. We conduct in-person interviews with all of our candidates. Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **
We require pre-employment drug screen and background check. In accordance to Coast Guard guidelines, random drug screens are performed throughout the year.
We require pre-employment drug screen and background check. In accordance to Coast Guard guidelines, random drug screens are performed throughout the year.
Position Summary:
As a bartender, you must be friendly, outgoing and possess good communication skills. A guest’s dinner and/or bar experience should be equally enjoyable and you play a major role in the overall picture. Remember, consistency is a key element in a positive experience. We achieve this by always following recipes. Your individual personality should shine through – use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment.
Major Responsibilities: Primary duties and responsibilities include, but are not limited to, the following:
- Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better.
- Welcome each guests personally within 30 seconds.
- Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through your actions.
- Work as a team with all Company’s personnel in order to maintain an effective atmosphere and an efficient food and beverage service.
- Work with others to keep all areas cleaned and stocked to Company’s standards at all times.
- Mix, garnish and serve alcoholic and non-alcoholic drinks for patrons of bar and dining room following standard recipes.
- Ring drink orders into computer immediately, collect money from guests for drinks served and make change.
- Arrange bottles and glasses to maintain an attractive display in agreement with Company’s standards.
- Wash and sterilize stemware.
- Be attentive! Offer your assistance before the guests has to ask for it.
- Count drinks Guests are served.
- Place current bar tabs in front of Guests with each order.
- Anticipate Guest’s needs. Follow the half-full rule when offering another drink. Be alert of Guest signals (raising a hand, looking directly at you, etc.), and acknowledge Guest so they know you will be right with them.
- Learn your guests’ names, occupations, and favorite drinks.
- Responsible service of alcohol. Should a guest reach the state you do not feel they should drive, we will supply a taxi. Do not hesitate to ask for management intervention if necessary.
- Other duties as directed.
Essential Physical Requirements:
- Walks and stands during entire shift.
- Continuously reach, bend, lift, carry, stoop and wipe.
- Remain stationary for long periods of time.
- Frequent washing of hands.
- Be Able to lift up to 35 lbs.
- Hazards may include, but are not limited to, slipping and tripping.
- You must be of legal age to serve liquor according to state law.
Knowledge and Skills:
- Special Skills or knowledge necessary for this position.
- Basic mathematical skills, ability to handle money and give correct change.
- Basic reading skills.
- Basic computer skills.
- Basic knowledge of beer, wine and spirits, and be familiar with standard drink recipes.
- Excellent communication skills.
- Organizational skills
- Multi-task oriented.
- Knowledge of Company’s food & beverage specifications
- Knowledge of workplace safety procedures
- Must meet USCG physical examination requirements.
- Must submit to pre-employment drug testing and will then be subject to random screenings as per the US Coast Guard.
- Licenses certification, or registrations required for the position.
- State applicable health and/or alcohol compliance card
Salary : $11
