Member Engagement Specialist

About Us:

New Reach Education is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age through financial literacy. We are building a new, emboldened class of entrepreneurs, and our mission is simple: Unlock financial freedom through practical and actionable education. So how do we do it?

New Reach Education offers online courses to those interested in learning about financial freedom. These courses range from Wholesaling to Investing to Publishing, and offer our students a unique and hands-on experience to grow their network, skills and abilities, while utilizing industry experts to make the experience relevant, fruitful and fun!

Put simply, we are striving to change the world of education in order to make life better for our students and their businesses or work ventures. Currently supporting thousands of students, New Reach Education is making a powerful and lasting impact on the communities it serves. Because of this, we are looking to add additional hard working and determined individuals to the team to help us continue to grow!

About Owners Club (a New Reach Education Premier Brand):

Owners Club is an elite network of high-performing real estate investors and entrepreneurs committed to accelerating growth, scaling businesses, and creating generational wealth. Our community thrives on collaboration, strategic connections, and exclusive opportunities that elevate our members' success.

To continue fostering a high-value experience for our members, we are seeking a Member Engagement Strategist to lead engagement, build meaningful connections, and ensure every member is maximizing their Owners Club experience.

Position Overview:

We are looking for a strong leader with a commanding presence who thrives in front of an audience, can cultivate relationships at a high level, and understands the power of strategic networking. The ideal candidate is a connector, problem-solver, and natural host who can facilitate high-energy Zoom calls, engage members, and ensure the community remains dynamic, supportive, and valuable.

This role is crucial to maintaining and growing a thriving Owners Club ecosystem where members receive value, take action, and collaborate to achieve greater success.

Our Ideal Candidate:

• A natural connector – You thrive on building relationships and love helping others succeed.
• A strong communicator – You can command a room (virtually and in-person) with confidence, charisma, and clarity.
• A problem-solver – You recognize challenges and take initiative to solve them quickly by leveraging connections and resources.
• A high-energy leader – You can engage, inspire, and facilitate conversations that drive action.
• A community builder – You know how to create an inclusive, valuable, and high-performing network of professionals.
• A self-starter – You are proactive, organized, and thrive in a fast-paced, results-driven environment.
• Ability to travel - You have the flexibility to travel to in person events multiple events per year

Key Responsibilities:

Community Engagement & Member Success

• Build strong, one-on-one relationships with members to understand their goals and connect them to the right people and resources.
• Act as the primary point of contact for high-value members, ensuring they feel supported, engaged, and motivated.
• Host weekly/monthly Zoom calls with authority, facilitating discussions, Q&As, and expert guest appearances.
• Monitor and engage in community discussions across Slack, Discord, or other platforms, ensuring ongoing member interaction.
• Drive community initiatives, masterminds, and networking events to increase collaboration and business growth among members.

Facilitating Connections & Problem Solving

• Strategically match members with others who align with their goals, business needs, and investment strategies.
• Identify challenges within the community and proactively provide solutions, resources, or introductions to resolve them.
• Work closely with leadership to curate high-value content, events, and experiences tailored to members' needs.

Hosting & Leadership Presence

• Serve as the face of community engagement, leading group calls, moderating discussions, and driving conversations that add value.
• Maintain a strong, confident presence while speaking on live calls, ensuring an engaging and dynamic environment.
• Keep energy high and ensure all members feel included, heard, and inspired to take action.

Collaboration & Growth Strategy

• Work closely with the Brand Director and leadership team to continuously refine and enhance the member experience.
• Track key engagement metrics and proactively implement strategies to increase member retention and satisfaction.
• Support marketing efforts by amplifying member success stories, testimonials, and high-value community interactions.

Preferred Experience

• 5 years of experience in community engagement, member success, networking, or a leadership role involving high-touch client interactions.
• Experience in real estate, investing, or entrepreneurial communities is a plus.
• Strong public speaking and hosting skills (virtual and in-person).
• Experience facilitating networking events, mastermind calls, or strategic introductions.
• Comfortable working with CRM systems, community platforms, and engagement tracking tools.

Benefits:

• Paid Time Off and Holidays Off
• Health Package - Medical, Dental and Vision
• Optional 24/7 tele-health support, short & long term disability and life insurance
• 401(k) with company match at 4%
• Maternity and paternity leave
• Free enrollment in our online courses
• Servant leadership team with open door policy
• Continued development and internal growth opportunities
• Positive culture that values hard work and relationships
• National and international volunteer opportunities
• Frequent company events!

**New Reach Education supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Females and minorities are encouraged to apply.