What are the responsibilities and job description for the Community Coordinator position at New Reach Education?
Job Description
Job Description
About Us
New Reach Education is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age through financial literacy. We are building a new, emboldened class of entrepreneurs, and our mission is simple : Unlock financial freedom through practical and actionable education. So how do we do it?
New Reach Education offers online courses to those interested in learning about financial freedom. These courses range from Wholesaling to Investing, and offer our students a unique and hands-on experience to grow their network, skills and abilities, while utilizing industry experts to make the experience relevant, fruitful and fun!
Put simply, we are striving to change the world of education in order to make life better for our students and their businesses or work ventures. Currently supporting thousands of students, New Reach Education is making a powerful and lasting impact on the communities it serves. Because of this, we are looking to add additional hard working and determined individuals to the team to help us continue to grow!
Description
Join our Team as a Community Coordinator! Are you a dynamic problem solver with a passion for fostering a sense of belonging within a thriving community? Do you excel at coordinating and engaging with diverse groups of individuals, both online and offline?
You will play a pivotal role in shaping our community's success, growth, digital and social media platforms, combined with your outstanding communication skills, will be instrumental in driving engagement and fostering a collaborative atmosphere. You'll be the driving force behind our private Facebook groups, ensuring adherence to company guidelines and maintaining a positive and supportive environment.
Job Summary
We are looking for an enthusiastic and highly engaged Community Success Coordinator to join our team! In this role, you will play a crucial part in fostering a positive and interactive online community, primarily within our private Facebook groups. You will oversee discussions, ensure conversations align with our company’s values, and provide meaningful engagement with our members.
As a key team member, you will also assist in Zoom meetings , helping to facilitate conversations by managing the chat and ensuring members’ questions are addressed. Collaboration will be at the core of your responsibilities as you work closely with Senior Community Coordinators and Member Experience Managers to support initiatives that enhance the overall community experience.
Your in-depth knowledge of our courses and programs (we will teach you) will allow you to provide expert guidance and support to our members, helping them navigate their journey successfully. If you thrive in a fast-paced, people-centered environment and love connecting with others, this role is for you!
Responsibilities
- Lead and moderate engagement in private Facebook groups, ensuring adherence to company guidelines and fostering a positive community atmosphere.
- Ensure execution of smooth multi-hour Zoom training sessions with Brand Visionaries and industry leaders to drive student success, troubleshooting if issues arise.
- Collaborate closely with the Brand Director(s), providing timely support and contributing to new projects and objectives within the community..
- Handle membership status, revoking and reinstating members as necessary.
- Provide specialized support and knowledge of course offerings, and programs; upselling to community members when possible.
- Work alongside team members to promote student success and satisfaction.
- Offer community-wide coordination and support for students throughout their program journey.
- Maintain clear communication across departments to accomplish tasks and projects effectively.
- Undertake additional tasks and responsibilities as necessary to support student success and team growth.
Job Requirements
Location
This position is based in our Tempe, AZ office, Monday through Friday.
Benefits :
Company Description
New Reach Education is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age through financial literacy. We are building a new, emboldened class of entrepreneurs, and our mission is simple : Unlock financial freedom through practical and actionable education.
So how do we do it? New Reach Education offers online courses to those interested in learning about financial freedom. These courses range from Wholesaling to Investing to Publishing, and offer our students a unique and hands-on experience to grow their network, skills and abilities, while utilizing industry experts to make the experience relevant, fruitful and fun!
Put simply, we are striving to change the world of education in order to make life better for our students and their businesses or work ventures. Currently supporting thousands of students, New Reach Education is making a powerful and lasting impact on the communities it serves. Because of this, we are looking to add additional hard working and determined individuals to the team to help us continue to grow!
Company Description
New Reach Education is a company based in Tempe, Arizona staffed with eLearning and marketing experts dedicated to advancing and improving the information-age through financial literacy. We are building a new, emboldened class of entrepreneurs, and our mission is simple : Unlock financial freedom through practical and actionable education. So how do we do it? New Reach Education offers online courses to those interested in learning about financial freedom. These courses range from Wholesaling to Investing to Publishing, and offer our students a unique and hands-on experience to grow their network, skills and abilities, while utilizing industry experts to make the experience relevant, fruitful and fun! Put simply, we are striving to change the world of education in order to make life better for our students and their businesses or work ventures. Currently supporting thousands of students, New Reach Education is making a powerful and lasting impact on the communities it serves. Because of this, we are looking to add additional hard working and determined individuals to the team to help us continue to grow!
