What are the responsibilities and job description for the Quality Assurance Manager position at New Realm Brewing?
Role Overview:
The Quality Assurance (QA) Manager ensures that all products produced at New Realm meet our quality, consistency, and safety standards. This role oversees all quality control (QC) and QA processes, from raw material inspection to final product evaluation. The QA Manager collaborates with brewing/cellar, packaging, and warehousing teams to implement best practices, maintain compliance with regulatory requirements, and continuously improve product quality.
Duties and Responsibilities:
- cGMP, Food Safety, and HCCAP program management, including internal and 3rd party audits.
- Ensures quality policies and procedures, including sensory analysis and the sampling plan, are defined, accurate, and followed.
- Develop and maintain the quality manual and supporting content.
- Develop and maintain quality-related data systems.
- Analyze quality-related data and provide summaries to stakeholders.
- Authors and maintains quality SOPs.
- Authors and maintain all quality documents and materials.
- Manages, coaches and develops lab technicians.
- Leads quality initiatives, including continuous improvement and nonconformity root cause analysis.
- Leads, investigates, and provides recommendations on customer complaints.
- Provides backup support for lab technicians when required.
- Maintains a preventative maintenance program for quality equipment.
- Develop standards to ensure that quality areas are tour-ready at all times.
- Other tasks as assigned by the manager.
Education and Experience:
- Bachelor’s degree in Brewing Science, Microbiology, Food Science, Chemistry, or a related field preferred.
- 3 years of experience in brewing quality assurance or laboratory leadership roles.
- Strong knowledge of the brewing and packaging process, microbiology and microbiological methods used in the brewing industry, and sensory analysis.
- Working knowledge of current cGMPs, HACCP, and food safety regulations.
- Proficiency in using analytical lab equipment and data management and analysis.
- Six Sigma Green or greater certification preferred.
Skills and Abilities:
- Strong leadership and communication skills (both verbal and written) required.
- Strong analytical and problem-solving skills are required.
- Ability to multitask.
- Great organizational skills.
- Detail oriented.
- Self-starter – the ability to maintain workload independently without micromanagement
- Willingness and eagerness to learn.
- SQL experience is a plus.
- Ability to work in a production environment with heat, cold, humidity, and noise exposure.
- Must be able to lift 50 lbs and stand for extended periods.
Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, you are regularly required to stand; walk; use hands to grasp; reach with hands and arms; talk and hear; and taste and smell. You are frequently required to bend and stoop. You must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to high, precarious places. The employee is occasionally exposed to extreme cold, extreme heat and vibration. The noise level in the work environment is usually moderate.
New Realm Brewing Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, New Realm Brewing Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.