What are the responsibilities and job description for the Front Desk Receptionist position at New River ATV?
New River ATV is hiring two Front Desk Receptionists for our 2025 season! This position will begin in May.
Located at the beautiful New River Gorge in Fayetteville, West Virginia, New River ATV provides guests with some of the best motorsports tours in the country! If you love working with people from all over the country and providing a fantastic guest experience, we want to meet you!
About New River ATV
We are a hoppin’ small business comprised of an extraordinary team, passionate about providing a superior guest experience. Our reviews speak for themselves! Seriously, check them out because this is what we are looking for in new team members. New River ATV is only minutes away from America’s newest National Park, the New River Gorge! At the New River Gorge, we are surrounded by world-class rock climbing, some of the best whitewater in the country, hundreds of miles of hiking and biking trails, and at the center of it all is one of the coolest small towns in America, full of great local restaurants, bars, shops, and more!
Our Employee Experience
As an employee of New River ATV, you will find yourself as a member of a fantastic, hardworking team! We know that people who love their jobs are the best teammates, so we strive to maintain a great work environment. Our employee experience is as important to us as our guest experience!
Ideal Candidate
The guest experience our team provides is what drives our success. We are looking for someone who can interact with people from all backgrounds and provide an exceptional guests experience. Our most important candidate qualifications are:
- ! Exceptional ! customer service skills
- Excellence in dealing with potential guests over the phone and in person
- Fluency in computer usage
- Ability to multi-task and stay focused in a busy environment
- Self-starter who takes initiative
- Hardworking team player willing to learn new things
- Consistent positive attitude and outlook
- Professionalism in appearance and demeanor
Key Responsibilities
- Taking reservations over the phone and in person
- Responding to Live Chats
- Answering questions with a final sale goal in mind
- Checking in guests for tours
- Office stocking and inventory
- Cleaning and upkeep of office and business space
- Pitching in as needed with day to day operations
- Special projects as assigned
Employee Perks
At New River ATV, we love getting out there together and remembering why we love what we do! We have monthly staff events and an end of season all expenses paid multiday trip to the Hatfield-McCoy trail system!
How to Apply
Please email your cover letter (required) and resume (required) to jobs@newriveratv.com.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Please describe the ways in which your past work experience makes you a good candidate for this role! Out of all our applicants, why should we hire you?
Ability to Relocate:
- Fayetteville, WV 25840: Relocate before starting work (Required)
Work Location: In person
Salary : $15
