What are the responsibilities and job description for the Pell Boost Liaison (Restricted Position) position at New River Community College?
Not a remote position
New River Community College is a two-year state institution of higher education operating under a state-wide system of 23 community colleges. The college is located in Virginia’s New River Valley, which is also home to two public universities and which has earned widespread recognition for the quality of life offered to residents. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.
The people employed by New River Community College promote the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.
Financial Aid Counseling:
- Provide one-on-one counseling to Pell Grant-eligible students regarding the financial aid application process—including FAFSA
- Assist students in understanding Pell Grant eligibility requirements and how to maintain their aid.
- Work closely with admissions, records, business office, and academic departments to facilitate a seamless student experience.
- Monitor academic progress of Pell Grant recipients to ensure compliance with Satisfactory Academic Progress (SAP) standards.
- Develop and implement interventions for students at risk of losing financial aid eligibility due to academic or enrollment issues.
- Integrate into college early alert programs as a financial contact for flagged Pell students.
- Collaborate with academic advisors as well as student services and academic areas to support student success initiatives.
- Plan and/or participate in campus events such as orientation, open houses, and financial literacy workshops.
- Conduct workshops and seminars on financial literacy topics such as budgeting, debt management, and responsible borrowing.
- Create and distribute educational materials to help students make informed financial decisions.
- Serve as the primary point of contact for Pell Grant-related inquiries from students, parents, and campus staff.
- Engage community partners/organizations to widen the reach of financial aid dissemination in the college’s community.
- Proactively reach out to eligible students who have not applied for financial aid or are facing challenges in the process.
- Comply with federal, state, and institutional regulations and policies.
- Maintain accurate records of student interactions, educational and outreach programs offered, as well as other assistance provided.
- Assist in preparing reports related to Pell Grant disbursement, usage, and student outcomes.
- Track College Pell Boost program budget and ensure appropriate recording of expenses.
- Set measurable objectives based on college needs and track progress throughout the year.
- Follow guidance and requirements as disseminated by the VCCS Program Coordinator.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Knowledge of student barriers and current evidence-based solutions.
- Experience working with diverse individuals and groups.
- Strong interpersonal skills and effective problem-solving skills.
- Excellent customer service skills, including the ability to effectively follow up and follow through.
- Knowledge of and sensitivity to the needs of individuals from underserved populations.
- Demonstrated ability to communicate effectively, both orally and in writing, and work effectively with multi-cultural populations that support diversity, cultural understanding, and inclusion.
- Demonstrated ability to prioritize and manage multiple tasks; work in a demanding; and adhere to required timelines meeting work priorities and objectives.
- Ability to use Office 365, Google Suite, and related applications.
- Demonstrated ability to work independently and in a team environment.
- Desire to learn and grow as a professional.
- Ability to track program outcomes, set measurable objectives, and work toward those targets.
- Willing to participate in every and/or weekend events.
- Demonstrated experience in higher education areas such as financial aid, academic/career coaching, or advising.
- Experience using tools such as EAB Navigate, PeopleSoft SIS, and Canvas.
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $58,000
