What are the responsibilities and job description for the AT&T Customer Service Representative position at New Seattle Firm?
Our team is looking for an individual who wants to make a measurable impact on the environment and our community! We are seeking an entry-level AT&T Customer Service Representative eager to make an impact in the telecommunications industry by connecting communities with cutting-edge communication solutions nationwide.
We are actively interviewing qualified individuals to fill an open role in our Sales and Business Development Department. As an AT&T Customer Service Representative, you will provide customers with knowledge of telecommunications products that best meet their individual needs while adding value to their homes and delivering unmatched customer service and sales support.
What is the goal of this position? The AT&T Customer Service Representative will plant the “sales seed” for positive business relationships and continued growth opportunities for our clients and the brands that we represent. We believe in transforming brand awareness into action by providing reliable, innovative telecommunications solutions that keep communities connected for years to come.
Responsibilities of the entry-level AT&T Customer Service Representative :
- Educate potential customers on the advantages of staying connected with cutting-edge telecommunications services through consultative sales techniques and active listening skills
- Provide first-class service and sales support through follow-ups with interested customers
- Communicate with the management team to analyze and improve sales & outreach tactics
- Follow up with existing clients to drive referral business
- Attend continued sales training seminars and classes to learn up to date product knowledge
- Complete the training program by demonstrating the ability to promote advanced telecommunications solutions and expand the customer base
