Dental Front Office Manager/Coordinator

Dental Office Manager/ Coordinator

Thank you for your interest in this position!

New Street Dental is a private practice providing high quality general dentistry and excellent patient service in downtown Santa Cruz for 31 years. We are a family of 8 with some being employed at NSD for 30 years. We have 5 operatories: 3 for the Doctor and 2 for Hygiene.

We are seeking a warm, friendly, enthusiastic professional to work cohesively with our current Office Manager and clinical staff. This is a full-time, career oriented position geared towards long term employment.

Applicants should have experience with Dentrix and dental front office management, be highly organized, able to multitask, comfortable with discussing dental treatment plans and making financial arrangements. Applicants will care about how they present to the patients with regard to manners and appearance.

Additional duties include insurance claims management, appointment scheduling, collecting payment, greeting of patients and assisting them in filling out medical history and registration forms. Exceptional telephone and communication skills are imperative. Familiarity with Dentrix is required. We look forward to meeting you!

Office appointment hours are M-Th 8:00a- 5:00p. Hours for this position may vary, but are nominally M-Th 7:30-4:30 with an hour for lunch.

The office as a whole closes for Presidents Day, the last two weeks in April, Memorial Day, the 4th of July and adjacent days to the weekend in order to to have a summer break, Labor Day, the last two weeks in September, the Friday after Thanksgiving and Christmas through New year.

We provide medical insurance and on site dental care. Employees receive seven paid holidays per year and accrue paid time off/sick pay after 3 months of employment. A 401(k) plan with 4% match is offered after one year and 1000 hours of employment.

Compensation commensurate with experience.

Please reply with a cover letter AND resume.

Responsibilities:

• Meet and greet patients
• Manage daily schedule to optimize efficiency
• Fill canceled/rescheduled appointments assuring schedule is full
• Check in patients, collect payment and enter new accounts in Dentrix
• Billing insurance claims and posting insurance payments to the ledger
• Work closely with clinical and front office staff to assure smooth flow of patient care
• Verify if patient needs an MD consultation and process it before patient's next appointment
• Collect patient payments
• Scan clinical supporting documents into Dentrix and manage document center
• Assist in coordinating daily schedule with patient treatment plans
• Other duties as assigned

We look forward to meeting you!

Job Type: Full-time

Pay: $30.00 - $38.00 per hour

Expected hours: 30 – 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Application Question(s):

• Do you have experience with Dentirx?

Experience:

• Dental/medical: 1 year (Required)

Language:

• English (Required)

License/Certification:

• CDL (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Santa Cruz, CA 95060 (Required)

Ability to Relocate:

• Santa Cruz, CA 95060: Relocate before starting work (Required)

Work Location: In person

Salary : $30 - $38