What are the responsibilities and job description for the Engagement Specialist - Scott Co. / Team Oriented! position at New Vista of the Bluegrass, Inc.?
If you are mission driven and want to help the lives of people in your community, we have a place for you on our Team!
The Engagement Specialist serves as the central wellness point of contact for clients in the New Vista healthcare system. Operating in the local clinic(s), this position ensures coordination of care team members and provides linkages to health and wellness services. Serving as the client's advocate and working to overcome obstacles to care, this position ensures the client's voice is central. This position requires a general knowledge of the healthcare system and a proactive approach to learning about ever-expanding services within healthcare, benefit assistance and basic health screening processes. The Engagement Specialist thinks outside the box and finds ways to connect clients to the right care, ensuring a critical "no wrong door" approach - that any client is provided a universal gateway to enter any New Vista service. The Engagement Specialist is a positive team player that promotes a culture of inclusion and participation.
Required Education and Experience
- High School graduate or equivalent
- Minimum of 6 months experience in healthcare or customer service
- Valid driver's license, proof of auto insurance and reliable transportation
Preferred Education and Experience
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements.
New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company's policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.
