Room Attendant

ALBERT HOTEL is hiring for a ROOM ATTENDANT

Albert Hotel is located on a three-acre site from 242 to 248 East Main Street, Fredericksburg, TX. The hotel itself is tucked away from Main Street located behind the original historic buildings, creating a peaceful escape offering quiet sophistication just off bustling Main Street. The hotel has 110 guest rooms, including bunkrooms, suites, and a private house, and each room will have tailored amenities, custom-designed furniture, and little extras to make guests feel at home. The property has three restaurants, one bar, a private dining room, and will offer in-room dining. Guests can enjoy the inviting outdoor lagoon-style pool, a fitness center, and a 2,000 sq. foot full-service spa. The property is ideal for hosting events, with a 3,600 square-foot event space and a 1,200 square-foot mezzanine deck and event lawn.

What you'll do:

• Thoroughly clean guest’s rooms according to Standard Operating Procedures; complete in-room checklists for each assigned room
• Replenish guest room amenities as needed including towels, in-room water, bathroom supplies, etc.
• Sanitize all high-touch items in guest’s rooms daily
• Notify your supervisor of any guest rooms that need to be placed out of order for maintenance concerns
• Report and correct any deficiencies noted in guest rooms to the appropriate individuals
• Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
• Greet all guests in close proximity and make each feel important by providing a genuine welcome
• Possess knowledge of all guest services and amenities
• Maintain a high level of cleanliness, sanitation, and safety in the work area
• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

Who you are:

• Previous guest service and/or housekeeping experience preferred
• You are able to interpret standard operating procedures, safety, and sanitation instructions.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• Health, vision dental benefits
• 401K matching
• Paid holidays
• Volunteer pay
• Tuition reimbursement
• Referral bonuses
• Discounts at our shops, hotels local partnerships

ABOUT NEW WATERLOO

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.