Security Operations Manager Nighttime

Operations Manager

Essential Responsibilities

• Ability to manage several Officers at any given time
• Direct oversight in assigning officers to posts and making sure they obtain their orders for each job site.
• Must be able to communicate with clients and guards at any given time
• Will have direct contact with upper management and act as a liaison between officers and upper management.
• Provide visible leadership and actively contribute to the creation, implementation, and continuous improvement of a strong, sustainable safe work environment for all team members. Drive accountability by engaging the team through a variety of events, tools, trainings, observations, and metrics.
• Must be able to cross train officers in all aspects pertaining to security related job functions.
• Plan, develop and put into action new and existing training measures.
• Will have direct oversite to all training functions from: Armed guards, Taser Guards, Unarmed guards, Self-defense tactics, Live scenario training etc.
• Conducting orientation programs and arranging on-the-job training for new hires
• Resolving any specific problems and tailoring training programs as necessary
• Identifying future training needs and creating a curriculum to facilitate that training.

OTHER DUTIES INCLUDE

· Help obtain new security contracts by showing professionalism and hospitality through continues hard work

· Maintain a great relationship with new and existing clients

· Will help implement/execute new and existing policies in which better the companies needs and its team members.

· Have direct oversight to officers training and growth within the company.

· Must be able to respond to any active situation pertaining to officers and contracted sites within a reasonable amount of time.

· Will be responsible for training new and existing officers.

· Must be willing to work any and all shifts

· Preventing illegal or inappropriate actions by maintaining a high visibility presence.

· Patrolling assigned buildings, facilities, and perimeters on foot or by a patrol vehicle.

· Maintain constant communication with clients and their employees by keeping all parties in the assigned area up to date on current policies and company rules.

· Monitoring alarm systems and video surveillance systems when an assigned site is permitted.

· Investigate and respond to suspicious activities and disturbances and inform the client and security management timely.

· Locking buildings, businesses and other designated areas per the clients needs.

· Prevents losses and damage by reporting irregularities, informing violators of policy and procedures, restraining trespassers if needed and according to SOP.

· Must be proficient in de-escalating techniques, self-defense tactics, verbal judo, etc.

· Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

· Ensure the Security, safety, and well-being of all personnel, visitors, and the premises

· Must be able to keep a positive attitude at all times while in uniform and on job sites.

· Adhere to all company service and operating standards

· Able to coordinate with local, state, and federal agencies during emergencies.

About the position:

· Title: Operations Manager

· Location: Denver Metro Area

· Compensation- $60k-65k a year, depending on qualifications

· We provide the required Shirts for the uniforms. The team member will have to provide shoes, pants and any other equipment they would like to carry, in which is approved by the company

· Must have open availability

· Must be able to take shifts with short notice as needed

· This position is to add to the rising need of the continues growth and is required to have an open schedule and will be required to work job sites.

· Ideal candidates will have an upbeat demeanor, strong attention to detail, maintain a professional attitude and appearance, and EXCELLENT Customer Service. Officers who apply for this position must understand the following:

· There is no set schedule. This allows the Operations Manager to be flexible when it comes to training and working various shifts if need be.

· Operations Manager must have true open availability. Individuals with schedule restrictions are welcome to apply, but will only be considered for our standard positions.

Operations Manager Requirements:

· High school diploma or GED.

· Associate or Bachelors degree is preferred, But not required.

· 5 plus years in Law enforcement, Military or Security and acting in the same or similar role Required.

· Denver Guard Card Preferred. Knowledge of Denver guard application process, MED license for dispensaries and any other City of Denver licensing requirements preferred.

· This position will also be responsible for keeping up with each officers training and development. Holding training seminars, on the job training and submitting any and all required documents to the City of Denver. Having experience with Department of Excise and Licenses preferred.

· The ability to stand for long periods, work in any weather, and sit, bend, and lift to 40 pounds, if not more, depends on the situation.

· Ability to work any and all shifts, Days, Evenings, Nights, Weekends and Holidays.

· Extensive knowledge of deterring illegal activity and performing access control.

· In-depth knowledge of security systems and surveillance equipment.

· Knowledge of security industry regulations.

· Experience in documenting security procedures and observations.

· Advanced ability to respond to security breaches and threats.

· Ability to inform personnel and visitors of security procedures.

· Excellent interpersonal and communication skills.

· Must have a reliable, personal vehicle. (Public transportation does not access all sites, as needed for this position.)

· Must be able to handle stressful situations and emergencies

· Must be available a majority of the week and ready to work with the potential of little advanced schedule notice

· Must be at least 18 years of age. Pass a background check and drug screen.

New Wave Security Solutions is an equal opportunity employer.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekends as needed

Work Location: In person

Salary : $60,000 - $65,000