What are the responsibilities and job description for the TI Fitness Concierge position at New York Athletic Club?
Description
The New York Athletic Club is seeking a spirited and enthusiastic Fitness Concierge to join the NYAC team, support the fitness team, and serve our members. The Fitness Concierge is responsible for engaging with and providing excellent customer service to members within the gymnasium and fitness center as well as supporting the operational functions of the facilities.
Our ideal candidate is passionate about fitness and wellness, has the desire to grow as a fitness professional, and is excited by the opportunity to share their passion and knowledge through service. Additionally, an exceptional Fitness Attendant will possess excellent interpersonal and communication skills, attention to detail, and be able to add value to the NYAC.
Requirements
- 1 year customer service experience
- Current CPR / AED certification
- Basic software skills; (i.e. Microsoft Word, Excel, Outlook, etc).
- Possess strong interpersonal skills
- Outstanding customer service skills
- Physical demands of the role include sufficient mobility for sitting, standing, bending, walking, reaching, and climbing; moderate to heavy lifting, pulling, pushing, or carrying.
- Provide excellent customer service to all members and guests through building relationships and engagement
- Maintain a neat and orderly fitness facility that is organized and free from clutter.
- Provide fitness and wellness support and guidance to members.
- Supervise and ensure safety in exercise areas attended by members and guests.
- Maintain the cleanliness and functioning of fitness equipment.
- Respond appropriately to medical emergencies.
- Assist in administrative and facility operations tasks that include but are not limited to : inventory, stocking towels, and tracking attendance.
- Assist in events and athletic program operations that function in gymnasium and fitness center.
- Participate in Fitness Professional / Department meetings.
- Schedule : Saturday 3-7pm, Monday and Wednesday 5-10pm.
