What are the responsibilities and job description for the Café Crew Member - Bagels and More position at New York Bagel Company?
Job Description:
As a New York Bagel Team Member, you will play a vital role in providing exceptional customer service and ensuring the efficient operation of our bagel shop. Your responsibilities will include:
- Customer Service:
- Greeting customers with a friendly demeanor and assisting them in selecting from our variety of bagels, sandwiches and other bakery items.
- Taking customer orders accurately and efficiently, including customizations and special requests.
- Serving our delicious premium coffees and lattes.
- Providing knowledgeable recommendations about our products and offerings.
- Cash Handling and POS Operation:
- Operating the point-of-sale (POS) system to process customer transactions accurately.
- Handling cash, credit, and debit card payments in accordance with company policies and procedures.
- Balancing cash registers at the beginning and end of shifts and reporting any discrepancies to management.
- Inventory Management:
- Assisting in inventory, stocking and rotation to ensure freshness and minimize waste.
- Notifying management of low stock levels and assisting with inventory counts as needed.
- Following inventory management procedures to maintain accurate records of stock levels.
- Cleaning and Maintenance:
- Cleaning and sanitizing equipment, utensils, and workstations to maintain a hygienic environment.
- Sweeping, mopping, and maintaining cleanliness throughout the bakery and customer seating areas.
- Reporting any equipment malfunctions or maintenance issues to management promptly.
Requirements:
- Previous experience in a bakery, café, or food service environment preferred but not required.
- Communication and TEAMWORK.
- Excellent customer service skills.
- Ability to work in a fast-paced environment and handle multiple tasks with efficiency.
- Attention to detail and commitment to upholding food safety and hygiene standards.
- Flexibility to work mornings, weekends, and holidays as needed.
Benefits:
- Competitive wages and opportunities for advancement within the company.
- Employee discounts on bagels and other bakery items.
- A supportive team environment with opportunities for training and skill development.
Join our New York Bagel team and be a part of delivering delicious bagels and exceptional service to our customers every day!
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be adjusted based on the needs of the business.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Shift:
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $15
