Facilities / Maintenance Supervisor

Constellation Culinary Group at The New York Botanical Garden is a premier venue specializing in dining and events, known for creating exceptional experiences in a beautiful and dynamic environment. We are seeking a dedicated Facilities Supervisor to support and maintain our facilities, ensuring they meet the highest standards required for seamless dining and event services. The Facilities Supervisor will oversee day-to-day maintenance, cleanliness, and readiness of all facilities, working directly with the Facilities Director and General Manager to support high-quality operations for our Café, Restaurant, Concessions, and Event spaces.

Division: Constellation - Elior North America
Location: The New York Botanical Garden, Bronx, NY
Reports to: Facilities Manager // General Manager 

Key Responsibilities

Daily Maintenance & Upkeep: Oversee and coordinate the day-to-day maintenance, repair, and upkeep of all facilities, including dining areas, event spaces, kitchens, and support areas.
Inventory & Supplies Management: Maintain and manage inventory for essential maintenance and operational supplies, ensuring all facilities are properly stocked and ready for use.
Facilities Inspections: Conduct regular inspections of all facilities to ensure cleanliness, functionality, and aesthetic appeal, addressing any issues as they arise.
Health & Safety Compliance: Ensure compliance with health, safety, and regulatory standards, particularly those applicable to dining and event environments.
Collaboration with Departments: Work closely with events team, kitchen staff, and other departments to support their facilities-related needs and contribute to successful event execution.
Event Support: Provide logistical support for events by ensuring all facilities are prepared and equipped.
Team Supervision & Training: Supervise and support the facilities team, including assisting with recruitment, conducting training, and providing regular feedback to maintain operational efficiency.
Vendor Coordination: Coordinate with external contractors for routine and specialized maintenance tasks, ensuring timely completion and adherence to safety standards.
Facilities Strategy & Process Implementation: Help develop and implement efficient facilities management strategies and standard operating procedures tailored to the unique needs of dining and event spaces.
Documentation & Reporting: Maintain accurate records of maintenance activities, incident reports, and safety inspections, and communicate with the General Manager on project statuses and team needs.
Emergency Preparedness: Assist in the development and implementation of emergency response and safety plans.

Qualifications

High school diploma or equivalent; additional certifications in Facilities Management or related fields are a plus.
3 years of experience in facilities management or a similar role, ideally within the dining or event industry.
Working knowledge of building systems, maintenance procedures, and health and safety regulations for dining and events.
Strong organizational and problem-solving skills, with attention to detail and a proactive approach.
Ability to supervise and motivate a team, fostering an environment of teamwork and accountability.
Proficiency with facilities management software and general office applications.
Strong communication skills and ability to work collaboratively with multiple departments.

Skills

Interpersonal & Communication: Exceptional people skills with the ability to communicate clearly and effectively with team members and department leaders.
Multitasking & Prioritization: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Problem-Solving: Detail-oriented with a proactive approach to addressing and resolving issues as they arise.
Customer Service Mindset: Dedicated to ensuring that all facilities meet the highest standards to support an outstanding guest experience.

Our Benefits:

Medical (FT Employees)
Dental
Vision
Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
Discount Program
Commuter Benefits (Parking and Transit)
EAP
401k
Sick Time
Holiday Pay (9 paid holidays)
Tuition Reimbursement (FT Employees)
Paid Time Off

About Constellation Culinary Group at New York Botanical Garden

Our mission is to craft a future where exceptional culinary experiences are both delicious and environmentally responsible. We are dedicated to minimizing our ecological footprint while maximizing flavor, enhancing our positive impact on the planet and society.

Our Commitment:

People: We prioritize the well-being of our employees, customers, and communities. We foster a supportive work environment where every team member can thrive.
Performance: By reducing waste, improving efficiency, and offering sustainable options, we maintain our financial health while staying true to our values.
Planet: We are committed to sustainable sourcing, composting, and reducing our overall environmental impact.
Join us in our mission to make every meal a step towards a more sustainable future.

Why Work Here:

Focus on Sustainability: Be part of a team that is passionate about creating a positive environmental impact through plant-forward cuisine.
Professional Growth: Work alongside leading professionals and gain valuable experience in sustainable culinary practices.
Community and Culture: Join a community that values work-life balance and a fulfilling work environment.

About Elior North America:

Elior North America is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
 
Disclaimer: This job description can be revised by management as needed.