Business Development Coordinator

JOB TITLE: Business Development Coordinator

DEPARTMENT: Ticketing REPORTING TO: Director, Memberships and Groups

LOCATION: New York, NY

POSITION OVERVIEW:

The Business Development Coordinator is a full-time position that will be responsible for generating revenue and supporting the ticketing team for the sales and retention of full season, partial season and group ticket plans. This will be done through a multi-faceted approach focused on sales support and outreach, lead generation and administrative support to generate new business opportunities. This role will additionally help support and lead special projects and objectives, as assigned.

WHAT YOU’LL DO:

• Generate new business revenue through full season, partial season, and group tickets.
• Proactively identify new business opportunities through networking, prospecting outbound leads and other inbound opportunities
• Develop sales collateral and coordinate marketing materials for new outbound business opportunities
• Assist with the coordination and execution on new business sales meetings
• Monitor all inbound sales e-mail inboxes and assist in the distribution of inbound leads to sales representatives
• Manage inventory system for inbound/outbound prospecting tickets
• Establish presence at all New York City FC home games and local events for the purpose of developing new prospects, servicing existing customer base, and generating referrals.
• Build strong relationships with account base through proactive communication including seat visits, touch points, phone calls, emails and other communication channels.
• Assist with the execution of matchday fan experiences
• Provide support to sales leadership with the creation of presentations for staff and executive leadership
• Outbound sales responsibilities, as assigned
• Other administrative duties as determined and assigned

WHO YOU ARE:

• Bachelor’s degree preferred
• Minimum 6 months – 1 years of business development experience. Experience in the sports industry is a plus
• Soccer knowledge is preferred, but not required
• Strong organizational, time management along with excellent verbal and written communications skill
• Motivated self-starter with entrepreneurial drive
• Experience in the New York marketplace preferred
• Comfortability with outbound cold-calls and fielding inbound calls
• Excellent knowledge of PC systems including Word, PowerPoint, Excel and database-related platforms
• Working knowledge of generally accepted standards of customer service and problem resolution

COMPENSATION:

This non-exempt position has an estimated annual base salary range of $40,000-45,000 and is overtime eligible. Final compensation offer amounts are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors such as certifications and software expertise. We welcome direct conversations with each candidate about compensation in all of our initial calls.

ADDITIONAL REQUIREMENTS:

• Applicant must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC
• Must be able to work games scheduled which may be at night and on weekends and holidays

WHAT WE OFFER:

• Excellent health, dental & vision insurance, with options to fit you and your family’s needs
• Comprehensive and competitive benefit programs, including maternal & paternal leave
• Ancillary benefits: Commuter, gym membership, and Citi Bike discounts
• Your health is important! Our wellness strategy focuses on mental and physical wellbeing through in-office and virtual programs
• Four complementary tickets to every NYCFC home match
• Team outings, happy hours, and annual staff gatherings to celebrate our co-workers
• A dynamic, ambitious, and fun work environment

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

At New York City FC, we are on a mission to build this city into one of the soccer capitals of the world. The Club was announced as Major League Soccer’s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. The Club has qualified for the Audi MLS Cup Playoffs eight times over the past nine seasons, winning MLS Cup in 2021. Games are broadcast through MLS Season Pass, the unprecedented subscription service from Apple and Major League Soccer that will have every match of the MLS regular season, Audi MLS Cup Playoffs, and Leagues Cup all in one place and with no blackouts. New York City FC is building New York City’s first-ever soccer-specific stadium, set to open for the 2027 MLS season. For more information, please visit: www.newyorkcityfc.com.

New York City FC is also one of 13 clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Shenzhen Peng City FC, Mumbai City FC, Lommel SK, ESTAC Troyes, Palermo FC, Bahia, and Club Bolívar among its sister clubs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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