What are the responsibilities and job description for the Director, Franchise & Broadband Data and Analytics position at New York City Office of Technology & Innovation?
OPEN TO OTI EMPLOYEES ONLY
The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.
At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
OTI’s Franchise Administration and Broadband Division is responsible for managing franchise agreements with private telecommunications companies authorized to use the City’s rights-of-way to provide telecommunications services throughout the city. In addition to managing dozens of franchise agreements in an effort to ensure that telecommunications services are deployed both efficiently and equitably throughout the city, the Franchise Administration and Broadband Division coordinates with the External Partnerships Division to support the City’s broader digital equity and inclusion goals.
The Franchise Administration and Broadband Division has an opportunity for an experienced Director of Franchise & Broadband Data and Analytics to support efforts to ensure that New Yorkers have the connectivity, resources, and skills they need to successfully participate in an increasingly digital world.
Reporting to the Executive Director of Franchise Administration and Broadband, primary responsibilities will include:
Day - Due to the necessary management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings.
WORK LOCATION
Brooklyn, NY
TO APPLY
OPEN TO OTI EMPLOYEES ONLY
Only permanent employees in the title and those that are reachable on the civil service list are eligible to apply.
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL
NOTE: This position is also open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
OTI participates in E-Verify
COMPUTER SYSTEMS MANAGER - 10050
Minimum Qualifications
Preferred Skills
The successful candidate should possess the following: - Proficiency in data software (Power BI, Tableau, Python) - Proficient in MS Office - Experience analyzing large and complex datasets and distill into simple terms - Understanding of federal and state broadband policy - Strong written and verbal communication skills - Ability to work independently - Grounded in a general understanding of broadband technologies - Experience as a facilitator to support qualitative engagements with internal and external stakeholders - Ability to conduct a thorough policy analysis and support prep for executive-level review - Strong collaboration skills - Organizational operations experience - Task/detail oriented, able to work in a self-directed manner - Reliable in following through on assignments
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.
At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
OTI’s Franchise Administration and Broadband Division is responsible for managing franchise agreements with private telecommunications companies authorized to use the City’s rights-of-way to provide telecommunications services throughout the city. In addition to managing dozens of franchise agreements in an effort to ensure that telecommunications services are deployed both efficiently and equitably throughout the city, the Franchise Administration and Broadband Division coordinates with the External Partnerships Division to support the City’s broader digital equity and inclusion goals.
The Franchise Administration and Broadband Division has an opportunity for an experienced Director of Franchise & Broadband Data and Analytics to support efforts to ensure that New Yorkers have the connectivity, resources, and skills they need to successfully participate in an increasingly digital world.
Reporting to the Executive Director of Franchise Administration and Broadband, primary responsibilities will include:
- Lead OTI’s broadband and digital equity and inclusion data analytics efforts, including management and reporting processes that directly assist and support OTI policy recommendations.
- Plan and execute data analysis projects to track OTI initiatives such as Big Apple Connect, LinkNYC, as well as all OTI Franchise projects.
- Analyze city, state and federal datasets to ensure an accurate representation of NYC in policymaking at local, federal and state levels.
- Translate franchise related data into understandable visualizations and reports for OTI leadership.
- Assist with the design and implementation of all OTI Franchise-based websites.
- Oversee data governance practices to ensure data quality, consistency, security, and compliance, including Public Records Requests and Open Data submissions.
- Evaluate and implement tools and systems to execute OTI related data analysis reporting and workflows.
- Supervise OTI Franchise data team on all data projects and analytics.
- Define and track KPIs to measure the effectiveness of OTI Franchise related data strategies and analytics initiatives.
- Collaborate with City agencies on the planning and implementation of various broadband initiatives.
- Perform special projects and assignments, as required.
Day - Due to the necessary management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings.
WORK LOCATION
Brooklyn, NY
TO APPLY
OPEN TO OTI EMPLOYEES ONLY
Only permanent employees in the title and those that are reachable on the civil service list are eligible to apply.
- Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL
NOTE: This position is also open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
OTI participates in E-Verify
COMPUTER SYSTEMS MANAGER - 10050
Minimum Qualifications
- A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
- A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
- A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
- A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.
Preferred Skills
The successful candidate should possess the following: - Proficiency in data software (Power BI, Tableau, Python) - Proficient in MS Office - Experience analyzing large and complex datasets and distill into simple terms - Understanding of federal and state broadband policy - Strong written and verbal communication skills - Ability to work independently - Grounded in a general understanding of broadband technologies - Experience as a facilitator to support qualitative engagements with internal and external stakeholders - Ability to conduct a thorough policy analysis and support prep for executive-level review - Strong collaboration skills - Organizational operations experience - Task/detail oriented, able to work in a self-directed manner - Reliable in following through on assignments
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
