What are the responsibilities and job description for the Customer Representative position at New York Communications Group?
Are you driven, competitive, and passionate about delivering exceptional customer service? We want you to join our team as a Customer Representative, where you’ll provide top-notch service and create impactful sales solutions for our Frontier customers. If you thrive in a fast-paced environment and are excited to make a measurable difference in both company growth and customer acquisition, this Customer Representative role is for you!
As a Customer Representative, you will be on the front lines of customer interaction, providing expert guidance on products and services while driving sales that contribute directly to the growth of the company. Your energy and determination to succeed in the Customer Representative role will help expand our customer base, creating lasting impressions for our customers. We’re looking for someone who takes pride in offering outstanding customer experiences, has a natural competitive edge, and is eager to exceed expectations.
Customer Representative Job Duties:
- Provide a pleasant, professional, and educational experience for Frontier customers.
- Drive sales by promoting our products and services to existing and prospective customers, utilizing a customer facing hands on sales technique.
- Foster strong relationships to ensure customer satisfaction with every face to face customer interaction.
- Plan, coordinate, and execute customer outreach initiatives with the intention of exceeding individual sales and customer acquisition goals.
- Engage with customers in a friendly and professional manner, creating a positive experience and offering expert advice for every person you interact with.
- Collaborate with the team to share best practices and achieve collective customer sales goals.
- Continuously stay up-to-date with product offerings, services, and promotions to offer creative and advanced service solutions.
Customer Representative Qualifications:
- A strong, competitive drive with a passion for sales and customer service to help others.
- 1-2 years of experience in a sales or customer service environment, preferably in telecommunications or related fields.
- Excellent communication and adaptability skills in a fast-paced, dynamic environment to build rapport with customers.
- Comfortable working independently or as a team.
- Self-motivated, results-oriented, and goal-driven.
If you're a motivated, competitive individual who thrives in sales and customer service, we want you to bring your passion and drive to our Customer Representative team! Join us as a Customer Representative and help us take New York Communications Group to the next level while making a lasting impact on our customers.
Job Type: Full-time
Pay: $700.00 - $1,250.00 per week
Shift:
- Day shift
Work Location: In person
Salary : $700 - $1,250
