Demo

Relationship Manager

New York Community Bank
New York, NY Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/5/2025

Job Summary

This role will provide personalized banking services to financial institution customers.

Pay Range : $84,878 - $112,463 - $140,049

Pay Range : Local Minimum Wage - $0.00 - $0.00

Job Responsibilities :

  • Oversees all aspects of account management, including new account opening, follow-up, communications, maintenance.
  • Develops and expands existing relationships including sales efforts; supports business developers in acquiring new buinsess endeavors.
  • Provides ongoing relationship servicing with current clients to maintain goodwill and gain additional business; Handles sensitive client relationships and larger client needs.
  • Analyzes problems; answers inquires for a client; researches and responds accordingly; may coordinate with other departments as needed.
  • Coordinates and assists back office personnel in resolving credit problems, delinquent payment issues, and other related affairs.
  • Reviews various reports including check fraud, significant activity, significant change, large deposit, detailed transaction report and month-end reports; investigate & approve when needed.

Required Qualifications :

  • Education level required : High School Diploma or General Education Degree
  • 5 years in financial services providing high level support to clients
  • Exploring business development (book of business to expand)
  • Prior management experience (preferred)
  • Strong knowledge of financial products / services, including lending and cash management
  • Flagstar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin.

    Salary : $84,878 - $112,463

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