What are the responsibilities and job description for the HHA/PCA Coordinator / Field Staff Supervisor position at New York Health Care?
New York Health Care, Inc. a licensed home care agency for over 40 years is seeking a full time HHA/PCA coordinator / field staff supervisor for immediate hire.
Overview:
A Coordinator at New York Health Care, is responsible for overseeing the management and coordination of personal care services provided to individuals within the comfort of their homes. This includes tasks such as assessing client needs, assigning appropriate PCA staff, managing schedules, and maintaining communication with clients and their families. The coordinator also ensures that the care provided is consistent with the client's care plan, monitoring the quality of care, and addressing any issues that arise.
Job Requirements:
- Previous home care coordination experience
- Ability to multi-task and prioritize tasks in a demanding office environment
- Strong communication and interpersonal skills
- Knowledge of Microsoft Office and Windows operating system
- Knowledge of HHA Exchange software preferred
- Bilingual Spanish/English or Haitian Creole/English candidates encouraged to apply
Responsibilities to include:
- Schedule paraprofessionals (HHA/PCA) to ensure patients are being serviced
- Communicate with and work with patients to ensure quality of service
- Build and maintain relationships with contracts to grow business
- On-call rotation schedule to be split with other coordinators
- Update all schedule and coverage changes in the system for accurate billing/ payroll
Compensation & Benefits:
- Paid time off (holiday, vacation, sick and personal)
- Employer subsidized health insurance
- Voluntary benefits such as disability and life insurance
- 401k Retirement Plan
