What are the responsibilities and job description for the Host/Hostess position at New York Kitchen - DLS Events?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibility will be to greet and seat guests, manage reservations, and ensure a welcoming atmosphere in our restaurant. Ideal candidates will have a passion for hospitality and a commitment to providing exceptional customer service.
Responsibilities
- Greet guests warmly upon arrival and provide them with menus.
- Manage the seating chart and ensure efficient seating of guests while minimizing wait times.
- Answer phone calls promptly, take reservations, and assist with any inquiries regarding the menu or restaurant services.
- Collaborate with waitstaff and kitchen staff to ensure smooth operations during busy periods.
- Maintain cleanliness and organization at the host stand and throughout the dining area.
- Assist in managing guest flow during peak hours to enhance overall guest satisfaction.
- Provide information about daily specials and menu items to guests as needed.
Skills
- Strong background in hospitality or food service is preferred.
- Excellent customer service skills with a friendly demeanor.
- Effective communication skills, both verbal and written, to interact with guests and team members.
- Proficiency in phone etiquette to handle reservations and inquiries professionally.
- Familiarity with POS systems is a plus for managing guest orders efficiently.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A genuine desire to help others and create memorable experiences for guests.
Join our team as a Host/Host and contribute to delivering outstanding guest experiences in our restaurant!
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Ability to Commute:
- Canandaigua, NY 14424 (Required)
Ability to Relocate:
- Canandaigua, NY 14424: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18