What are the responsibilities and job description for the Chief Engineer - SpringHill Suites Times Square position at New York Manhattan Times Square?
Chief Engineer
Pay Rate: $90K-$95K/year
Location:
SpringHill Suites Manhattan TimesSquare
223 W 46th St.New York, NY 10036
SUMMARY:
Responsible for the Maintenance Department Operations, ensuring company standards are adhered to. Duties are inclusive of preventative maintenance and reactive maintenance.
RESPONSIBILITIES:
- Provide the highest quality of service to the customer at all times, set example for all hotel associates.
- Training, motivation development, and review of all engineering staff, keeping in step with our company’s objective of the professional development of our associates, and a positive work environment. It is important that the Chief Engineer understands all functions of his/her staff, and can complete those functions in the associate’s absence
- Ensure fulfillment of preventative maintenance program to specific brand standards.
- Inspect guest rooms after Preventative Maintenance. Review any problems with the PM mechanic and recheck room/suite before releasing to Housekeeping/Front Office.
- Maintain a current inventory of all supplies.
- Maintain a work order assignment program for completed and pending work orders. Prioritize and complete work orders in a timely manner. Monitor all deficiencies.
- Communicate to the requesting party upon completion when needed.
- Maintain a Maintenance Work Order Log.
- Repair HVAC as required; and clean HVAC coils semi-annually or as required.
- Repair appliances as required.
- Ensure implementation and compliance of brand standard key control policies and procedures are adhered to.
- Check Smoke Alarms throughout hotels on a scheduled basis according to brand standards.
- Ensure routine preventive maintenance on equipment is done. This is including, but not limited to laundry equipment, heating, and air condition units, ice machines, fire extinguishers, fire/smoke alarms, lawn sprinklers, fire equipment and plumbing. These are performed as required by the manufacturer and in accordance with the warranty specifications.
- Maintain the hotel grounds; curb appeal, and building exteriors consistently.
- Develop and maintain maintenance department programs to assure that the Quality Assurance Program for each brand criteria are met.
- Develop department employee attitude of attentiveness and anticipation of guest and associate needs.
- Coordinate with other departments to fulfill guest special requests.
- Constant and effective communication required.
- Assist the General Manager in resolving guest concerns.
- Educate and lead all department personnel on emergency procedures, key control, safety, and life safety
- Establish department communication and information systems through all forms of communications, including logs, department meetings, coaching and counseling.
- Communication changes in suite/room status with the Front Desk and Housekeeping. Answer guest questions regarding hotels and local area facilities and services.
- Ensure that three quotes are received for any repairs that cannot be made property level. Ensure all standards are adhered to at all times.
- Each associate will be required to follow the rules as found in the M&R Employee Handbook Perform other duties as assigned by management, of which employee is capable of performing
Salary : $90,000 - $95,000
