What are the responsibilities and job description for the Referral Coordinator-Wilton Primary Care position at New York Presbyterian Healthcare System?
Job Description
MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:
- Maintains ongoing tracking and appropriate documentation of referrals in the EMR
- Ensures complete and accurate registration, including patient demographic and current insurance information.
- Assembles information concerning patient's clinical background and referral needs.
- Where necessary, conducts pre-authorizations for referrals.
- Reviews details and expectations regarding the referral with patients.
- Schedules referral visits in a timely manner and informs patient of scheduled appointments
- Ensures that referrals are addressed in a timely manner and conducts appropriate follow-up on all open referrals.
- Demonstrates ongoing commitment to customer service excellence and supports the customer service plan. Practices and adheres to Stamford Health’s “Code of Conduct” philosophy, Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability.
- Completes required continuous training and education, including department specific requirements.
Job Info
Job Identification: 3470
Job Category: 020 - Clerical
Posting Date: 2025-01-02T14:48:37 00:00
Job Schedule: Full time
Locations: 372 Danbury Rd Wilton CT 06897 US
Regular or Temporary: NA
