What are the responsibilities and job description for the Front Desk Receptionist (Bilingual Spanish) position at New York Psychotherapy and Counseling Center NYPCC?
Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.
NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.
NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being.
Why Work at NYPCC:
- We Pay Down Your Student Loans!
- Productivity Bonus
- Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
- Paid Time Off and Company Paid Holidays
- Annual Rate Increases
- 403B Retirement Plan with Company Match
- Continuing Education Opportunities Available
- Professional Development through NYPCC Academy
- Amazing Workplace Culture
- NYPCC Health and Wellness Events
Job Description:
- General office responsibilities (answer phones/take messages, scan, fax and copy, etc.)
- Schedule appointments
- Greet/direct clients and visitors upon arrival
- Check clients in and out on electronic health record system
- File documents in patient charts
- Coordinate drop-offs and pickups of transportation services
- Provide support to the clinical team and chart maintenance
- Maintain confidentiality and comply with HIPPA regulations
- Perform other related duties as assigned by the Office Manager and Program Administrator
Qualifications:
- Must be Bilingual in English and Spanish
- High School Diploma or equivalent is required
- 1 to 2 years of Reception experience in a fast paced office, preferably in medical or community mental health office, is required
- Must be proficient in MS Office (Outlook, Word, and Excel)
- Must have the ability to learn new software
- Possesses the personality and demeanor to work with difficult clients
- Must be detail-oriented and have the ability to multi-task
- Must be a team player
- Thrives under pressure in an outpatient client environment
- 1 form of picture ID (non-expired)
- Unexpired passport: OR
- Driver’s License AND Social Security Card; OR
- State ID Card AND Social Security Card
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Every weekend
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish (Required)
Ability to Commute:
- Jackson Heights, NY 11372 (Required)
Work Location: In person
Salary : $19 - $20