What are the responsibilities and job description for the Front Desk Receptionist (Bilingual) position at New York Psychotherapy and Counseling Center?
Job Description
General office responsibilities (answer phones / take messages, scan, fax and copy, etc.)
Schedule appointments
Greet / direct clients and visitors upon arrival
Check clients in and out on electronic health record system
File documents in patient charts
Coordinate drop-offs and pickups of transportation services
Provide support to the clinical team and chart maintenance
Maintain confidentiality and comply with HIPPA regulations
Perform other related duties as assigned by the Office Manager and Program Administrator
Qualifications
Must be Bilingual in English and Spanish
High School Diploma or equivalent is required
1 to 2 years of Reception experience in a fast paced office, preferably in medical or community mental health office, is required
Must be proficient in MS Office (Outlook, Word, and Excel)
Must have the ability to learn new software
Possesses the personality and demeanor to work with difficult clients
Must be detail-oriented and have the ability to multi-task
Must be a team player
Thrives under pressure in an outpatient client environment
1 form of picture ID (non-expired)
Unexpired passport : OR
Driver’s License AND Social Security Card; OR
State ID Card AND Social Security Card
Additional Information
The ideal candidate for this position possesses a personal presence characterized by a sense of honesty, integrity, and care with the ability to inspire and motivate others to promote the mission, vision, goals, and values NYPCC
Has the ability to self-care and cope with mental and emotional stress related to the position, function independently, have flexibility, consistency, and professionalism
Can develop and sustain safe, positive, and productive work habits and demonstrate compliance with NYPCC policies and procedures
NYPCC is a fast-paced, energetic, dynamic environment that employs people with a passion for our mission.
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