Administrative Assistant 1, SG-11

Description

Duties Description

The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.

Duties

The Department of Financial Services is seeking candidates for the position of Administrative Assistant 1 in the Technology Bureau. Duties include, but are not limited to, the following:

• Answers telephone and gives information to callers, takes messages, and transfers calls to appropriate individuals;
• Greets visitors or callers and handles their inquiries; or directs them to the appropriate persons;
• Opens, reads, routes, and distributes incoming mail or other materials and answers routine inquiries;
• Sets up and manages paper and electronic filing systems;
• Uses various information technology applications such as email, database, spreadsheets and word processing applications;
• Operates office equipment such as printers, scanners, and copiers; and arranges for repairs when equipment malfunctions;
• Creates, maintains, and enters information into spreadsheets and databases;
• Maintains scheduling and event calendars. Schedules and confirms appointments for clients, customers, or supervisors;
• Coordinates conferences, meetings, or special events. Makes travel arrangements for staff. Creates and/or submits travel expense reports for staff;
• Completes forms in accordance with agency procedures;
• Makes copies of various documents, places them in proper files, and distributes them to appropriate staff.
• Searches for information using various sources including the internet;
• Mails various items including letters and prepares packages and arranges for them to be shipped; and
• Orders and distributes supplies;
  
  

Appointment Method

Minimum Qualifications

Minimum Qualifications: The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy. Trainee 1 - Six months of experience in administrative

support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2. Trainee 2 - One year of experience as described above. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination. Journey - Two years of experience as described above. Certification (e.g., IAAP Certified Administrative Professional) or associate’s degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply (see minimum qualifications above). At this time, agencies may recruit and hire employees by making permanent non-competitive appointments.

At a future date (within one year of appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

List Appointment: Candidates must be reachable on the Civil Service eligible list for 38-701010.

Transfer: Candidates must have one year of permanent competitive service in a title eligible for transfer via Section 70.1 of the Civil Service Law. Information regarding transfer eligibility may be available on the Civil Service Career Mobility Office website at http://careermobilityoffice.cs.ny.gov/cmo/.

Please Note that under Civil Service Law, an employee cannot have two consecutive upward 70.1 or 52.6 transfers without an intervening eligible list appointment if such transfers would exceed two salary grades.

Additional Comments

Please note that a change in negotiating unit may affect your salary, insurance and other benefits.

Salary: SG-08 $39,442 (Trainee 1 Level)

SG-10 $43,942 (Trainee 2 Level)

SG-11 $46,608 – $58,706 (Journey Level)

Appointment Status: Permanent