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Human Resources Specialist 1/Trainee 1/2 Labor Relations - Albany - Employee Relations Office

New York State Department of Labor
Albany, NY Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 3/30/2025
Description

Duties Description

The Human Resources Specialist Labor Relations, G-18, will report directly to the Human Resources Specialist 2 Labor Relations. The Employee Relations Office works in a team setting creating a collaborative environment which supports staff growth and development. Employees are expected to exhibit professionalism through a consistent commitment to the development and maintenance of excellent work relationships with others, including DOL employees and staff from various control agencies.

Responsibilities Include, But Are Not Limited To

  • Participates in the administration of the agency disciplinary, grievance, and performance programs in accordance with the provisions of the various negotiating unit contracts and/or applicable laws, rules or regulations.
  • Interprets the terms of negotiated agreements, agency policies, attendance rules, and Civil Service Law and makes recommendations to managers and supervisors in relation to the above.
  • Conducts or supervises the conduct of pertinent background and factual data gathering in relation to employee grievances and disciplinary cases, drafts disciplinary charges, conducts agency level hearings, monitors the timely processing of grievances, and writes agency level decisions.
  • Interacts with managers and employees/employee organizations in both formal and informal problem resolution forums; mediates disputes and attempts to resolve problems at the lowest possible level.
  • Answers questions from and provides guidance/advice to relevant stakeholders on addressing behavioral and/or performance related concerns as they arise, including assistance with corrective measures such as counseling.
  • Assists with the development, review, and evaluation of labor relations policies and procedures.
  • Collects and analyzes information and provides guidance to managers as needed regarding referral services and special projects.
  • Participates in the development of training materials and curricula regarding employee relations, collective bargaining, contract administration, and employee discipline; may personally conduct training for agency managers/supervisors.
  • Prepares or supervises the preparation of various reports and related correspondence.
  • May supervise clerical or administrative support staff involved in employee relations activities

Other duties as assigned in support of the employee relations program

Preferred Qualifications

  • Customer service experience
  • Strong organizational skills
  • Conflict resolution/de-escalation training and/or experience
  • Detail-oriented and accurate
  • Strong written and oral communication skills
  • Proficiency in Microsoft Excel
  • Ability to independently prioritize workload
  • Ability to work under time constraints and manage shifting priorities
  • Experience with Human Capital Management (HCM) and/or Human Resource Information System (HRIS)
  • Ability to initiate and maintain relationships across a diverse set of stakeholders

Qualifications

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications

Human Resources Specialist 1 Trainee 1:

A bachelor's or higher degree.

OR

A qualified employee of New York State with one year of permanent, competitive, or 55-b/55-c service in a clerical/keyboarding/secretarial title, or administrative paraprofessional title allocated to a G-8 or higher. A comprehensive list of qualifying titles is available at: https://www.cs.ny.gov/examannouncements/announcements/00500qualifying.cfm. Only the titles listed are qualifying.

It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps.

Competitive Minimum Qualifications

Candidates reachable on the Civil Service Eligible list(s) will be canvassed. However, you may also apply if you are eligible for appointment by one of the following qualifications:

REASSIGNMENT QUALIFICATIONS: Current Department of Labor employee with permanent, contingent-permanent or 55b/c service as a Human Resources Specialist 1 Labor Relations/Trainee 1/2.

An employee with less than one year of permanent competitive service is eligible for reassignment to a different geographic location if reachable for appointment in the new location.

70.1 TRANSFER QUALIFICATIONS: Current New York State employee with one year or more permanent, contingent-permanent or 55b/c service in a position allocated to a Grade 12 or higher may be eligible for transfer under section 70.1 of the Civil Service Law.

52.6 TRANSFER QUALIFICATIONS: Current New York State employee with one year or more permanent, contingent-permanent or 55b/c service in a position allocated to a Grade 12 or higher and deemed Administrative by the Department of Civil Service may be eligible for transfer under section 52.6 of the Civil Service Law.

NOTE: A comprehensive list of titles approved for transfer to Human Resources Specialist 1 Labor Relations is available through Civil Service GOT-IT available at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

70.4 TRANSFER QUALIFICATIONS: Current New York State employee with one year or more of permanent, contingent-permanent or 55b/c service in a position allocated to a Grade 12 or higher and who has passed the PCO or PATT exam and has a bachelor’s degree* may be eligible for appointment.

55 B/C QUALIFICATIONS: This position may be designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/55c letter when applying. 55 b/c candidates must meet the open-competitive minimum qualifications: You must have a bachelor's or higher degree*.

  • Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States or its territories, you must provide independent verification of equivalency. This information can be found at http://www.cs.ny.gov/jobseeker/degrees.cfm. Candidates are responsible for the evaluation fee.

Additional Comments

Telecommuting will be discussed during the interview

Candidates with no previous state service will begin at the starting rate of the salary range listed above.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.

To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone.

We Offer a Comprehensive Benefits Package, Including

  • 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
  • Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
  • Choice of several affordable and competitive health insurance plans
  • Dental and vision insurance plans at no additional cost
  • Membership in the NYS Employee’s Retirement System
  • NYS Deferred Compensation Investment Plan
  • Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
  • Eligibility to apply for tuition reimbursement for qualifying employees and courses
  • Paid Parental Leave

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting (up to 40%) and alternative work schedules to eligible employees. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Salary : $55,005 - $80,860

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