What are the responsibilities and job description for the Program Aide- Albany position at New York State Department of Labor?
Description
Duties Description
As a Program Aide you would perform paraprofessional duties under the supervision and guidance of professional staff in the unemployment division in the Business Support Unit. The program aide will assist in tracking inventory as well as setting up new employees with basic equipment to perform their duties. You will assist staff in troubleshooting any issue they may be experiencing with equipment and would be putting in tickets if the issue needs ITS assistance. They may provide management units with computer downloads; compile and prepare unit statistics, reports, and other documents; and maintain files and documents for the unit. You would exercise a considerable amount of independent judgment in the performance of duties and application of various state and federal laws, procedures, rules, regulations, and guidelines that require interpretation.
Qualifications
Minimum Qualifications
This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.
NY HELPS Non-Competitive Minimum Qualifications
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.
Subsequent 55 B/C Qualifications
A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service as a Grade 11 or higher determined to be similar by Civil Service and have a current Civil Service 55b/c approval letter.
Reassignment Qualifications
Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in a Program Aide (former title Administrative Aide/Agency Program Aide); if you have less than one year, you must be reachable on the current Program Aide (former title Administrative Aide/Agency Program Aide) eligible list for this location, if one exists.
70.1 Transfer Qualifications
One year of permanent or contingent-permanent as a Grade 11 or higher determined to be similar by Civil Service.
Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.
Preferred Qualifications
Ability to initiate and maintain relationships across a diverse set of stakeholders.
Additional Comments
If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.
We Offer a Comprehensive Benefits Package, Including
DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.
Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.
Duties Description
As a Program Aide you would perform paraprofessional duties under the supervision and guidance of professional staff in the unemployment division in the Business Support Unit. The program aide will assist in tracking inventory as well as setting up new employees with basic equipment to perform their duties. You will assist staff in troubleshooting any issue they may be experiencing with equipment and would be putting in tickets if the issue needs ITS assistance. They may provide management units with computer downloads; compile and prepare unit statistics, reports, and other documents; and maintain files and documents for the unit. You would exercise a considerable amount of independent judgment in the performance of duties and application of various state and federal laws, procedures, rules, regulations, and guidelines that require interpretation.
Qualifications
Minimum Qualifications
This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.
NY HELPS Non-Competitive Minimum Qualifications
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.
Subsequent 55 B/C Qualifications
A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service as a Grade 11 or higher determined to be similar by Civil Service and have a current Civil Service 55b/c approval letter.
Reassignment Qualifications
Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in a Program Aide (former title Administrative Aide/Agency Program Aide); if you have less than one year, you must be reachable on the current Program Aide (former title Administrative Aide/Agency Program Aide) eligible list for this location, if one exists.
70.1 Transfer Qualifications
One year of permanent or contingent-permanent as a Grade 11 or higher determined to be similar by Civil Service.
Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.
Preferred Qualifications
Ability to initiate and maintain relationships across a diverse set of stakeholders.
Additional Comments
If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.
We Offer a Comprehensive Benefits Package, Including
- 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
- Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
- Choice of several affordable and competitive health insurance plans
- Dental and vision insurance plans at no additional cost
- Membership in the NYS Employee’s Retirement System
- NYS Deferred Compensation Investment Plan
- Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
- Eligibility to apply for tuition reimbursement for qualifying employees and courses
- Paid Parental Leave
DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.
Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.
Salary : $51,857 - $63,169
