What are the responsibilities and job description for the Office Assistant 1 (NY HELPS) position at New York State Office of the Attorney General?
VACANCY ID #155041
EMPLOYMENT ANNOUNCEMENT
TITLE: OFFICE ASSISTAN T 1
STATUS: PERMANENT
BUREAU: REGIONAL OFFIC E
LOCATION: ROCHESTER
SALARY: CSEA SG-6 (Starting Salary $35,177, job rate $43,521)
We are seeking talented and motivated support staff to work with our attorneys in the State’s law firm. The selected
candidate will be part of a fast-paced office, gaining experience while providing public service on behalf of the State of
New York. The Attorney General serves the public interest of all New Yorkers in matters affecting their daily lives,
enforcing laws to protect consumers, tenants, patients, workers, investors, and charitable donors. The office coordinates
statewide civil and criminal investigations, promoting economic and social justice, encouraging harm-reducing public
health strategies, and preserving the state’s environment.
Careers with the State offer multiple benefits including paid vacation leave (13 days per year), sick leave, paid State
holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and
training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace
flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative
work schedules.
MINIMUM QUALIFICATIONS
NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no
examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this
time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS
employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service
Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have
their non-competitive employment status converted to competitive status, without having to compete in an examination.
Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.
While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are
qualified.
Non-Competitive Minimum Qualifications:
- Office Assistant 1: There are no minimum education or experience requirements for this title.
Current NYS Employee: One year or more of permanent or contingent-permanent status as an Office Assistant 1 (any
parenthetic), OR eligible for transfer via Section 70.1 of the Civil Service Law.
DUTIES
- Answer and direct/redirect phone calls to proper staff or agencies.
- Answer Consumer Frauds calls and direct to proper agency and/or send complaint forms/brochures.
- Return calls from voicemail.
- Attend to window patrons and direct to proper agency or assist with complaint forms/brochures.
- Sort and distribute daily mail (OAG and Medicaid staff).
- Check in deliveries/supplies.
- File/update library work.
- Open/Close files for all Assistant Attorney General’s (AAG) cases in the Rochester RO.
- PAM – Archive/inter-file for all closed AAG cases.
- Log in/out pleadings being serviced – open and mail to proper AG Office if needed (mail, scan, log in as
- Receive updated DOCC’s Directives via email and save to DOCC’s folder in the Rochester RO WPDAT
- File items at Clerk’s office and/or Court.
- Assist AAGs and their support staff when needed - “Team Player”! (Typing, copying, scanning, Trial
- Perform other duties as assigned.
HOURS
The agency's hours of operation are Monday through Friday, between 8:00 am and 5:30 pm (37.5 hours/week).
Scheduling determinations are dependent upon the needs of each Bureau and will be communicated during interviews.
HOW TO APPLY
and a resume to hr.recruitment@ag.ny.gov. Please be sure to include the Vacancy ID # and job title in the subject of your
email.
Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.
POSTED MARCH 29, 2024
Salary : $35,177
