What are the responsibilities and job description for the Front Office Coordinator position at New You Bariatric Group?
Overview
Who we are
Our award-winning Bariatric Practice is based on providing exemplary customer service, while assisting patients to achieve their weight loss goals. With the support of our employees and our team of skilled bariatric surgeons, we use innovative systems to successfully get our patients on the path to improved health. We serve patients in New York, New Jersey and Connecticut.
How you’ll serve our patients
Every day is an opportunity to grow and provide better outcomes at every level. Whether your interests lie as medical staff, administrative, facilities or marketing, every individual plays an important part in our success and the success of our patients. We are a fast-paced growing practice that is always looking for new talent and great employees to enhance our team.
You will serve patients daily in a multitude of ways:
What is in it for you
Medical Insurance, Dental & Vision Insurance, 401k & 4% Match, Employer Paid Life and AD&D insurance, Paid Time Off and Sick Time, 7 Holidays, Career Growth & Development Compensation $22.00 - $26.00 Hourly based upon experience
Responsibilities
- Serves as telephone operator for facility; routes incoming calls correctly and takes accurate messages when unable to connect caller to requested party
- Receives and distributes all mail and special deliveries
- Greets patients and provides necessary paperwork for completion
- Notifies appropriate nursing staff that patient is present after patient has completed paperwork
- Keeps track of patient’s family, patient’s driver, etc.
- Ensures that pharmaceutical/equipment representatives have appropriate badges and do not interfere with patient care or confidentiality
- Prints out all labels, forms, etc., for patient charts and assembles charts before appointment
- Calls appropriate agencies for assistance in case of emergency
- Performs other miscellaneous office/clerical duties as needed
- Stamps the back of each check with deposit stamp at time of receipt
- Makes copies of all checks with EOBs received in mail, credit card slips, and cash received from patients
- Separates EOBs from checks and attaches original EOB to copy
- Issues appropriate duplicate receipts when receiving payments by cash or check directly from patients
- Verifies credit cards if used and issues appropriate duplicate receipts
- Posts all checks, credit card slips, and cash received to payments-received log, showing type of payment separately
- If there are separate billing accounts (i.e., facility, anesthesia, physicians), sorts and posts each to separate payments-received log
- Balances log to cash/checks/credit card payments
- Completes deposit log for patient and insurance paymentsCompletes separate deposit log for other types of payments (e.g., refund of overpayment from accounts payable, etc.)
- If there are separate billing accounts (i.e., facility, anesthesia, physicians), sorts and posts each to separate deposit logs
- Balances deposit log to payments-received log less credit card payments
- Gives balanced payments-received log, deposit log, and originals and copies of all cash, credit card slips, and checks received to business office manager
Qualifications
- High school diploma or equivalent
- Ability to promote favorable facility image with physicians, patients, insurance companies, and general public
- Previous experience in healthcare administration or other related fields
- Strong organizational skills
- Insurance verification experience
- Ability to thrive in a fast-paced environment
- Strong computer skills
Salary : $22 - $26
