Veterinary Receptionist

Newark Veterinary Hospital is seeking a Client Service Representative to join our reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with availability needed Monday-Friday. No weekends!

Full-time benefits and compensation:

• Compensation: $14-18/hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Pet care discounts

Minimum qualifications and skillset:

• 2 years of veterinary experience
• Cornerstone experience is highly preferred
• Proficiency in the following skills:
  • Multi-tasking
  • Client communication & education
  • Computer skills
  • Phone etiquette

Newark Veterinary Hospital, proudly the only AHAA-Accredited clinic in Newark, is a trusted provider of high-quality veterinary care for pets in our community. With a team of compassionate and skilled professionals, our hospital offers a wide range of services, including wellness exams, vaccinations, advanced surgery and dental care. We treat cats, dogs, and small animal exotics (rabbits, reptiles, avians). We have a open-minded team that is serious about our medical practice, and all our team members contribute to hospital responsibilities. Our team takes a personalized approach to each animal's care, ensuring that every pet receives the attention and treatment they deserve. Our motto is "Your Other Family Doctor" because we believe that pets are truly part of the family. If you like to provide high-quality care while working with a fun team, apply today!