What are the responsibilities and job description for the Key Account Manager position at NEWAY CNC MACHINE TOOL MIDWEST PARTNERS?
Position Overview
Plan, develop, manage and close CNC Machine sales and provide exemplary customer relations in assigned territory.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prospect, qualify and build relationships with existing and new customers to generate sales and to provide exemplary customer relations within assigned territory
- Working directly with end users to achieve product sales goals in the Houston area.
- Coordinate with the Regional Sales Manager and Engineering team to provide best solutions suited to customer needs.
- Proactively build solid business relationships with strategic customers.
- Extensive telephone and in-person contact with customers and prospective customers to meet and / or exceed their expectations before, during and after a sale.
- Coordinate customer visits to local showrooms.
- Create and conduct sales and general information presentations.
- Maintain an excellent representation of our company.
- Serve as key lead for sales strategies and risk management
- Maximize product coverage by continuous promotion of new products and business solutions to the customer
- Collaborate cross-functionally within Neway CNC and HQ to set out the overall commercial strategy to the customer, such as product, price, margins, market segment, etc.
- Review detailed and complete quotation bid packages to ensure it is technically compliant with project specifications and commercially profitable and market competitive
- Respond to requests from customers for information, including written clarification on quotation and purchase order requirements
- Maintain sound business relationships by visiting customers on a regular basis
- Key customer risk management, including overdue payment expediting, customer’s major organization changes, complaints, etc.
- Prepare monthly sales update reporting, including customer visit action items and outcomes, status of larger / successful purchase orders, and critical industry news and trends
- Prepare quarterly progress updates on accounts’ sales